A project starts with an introductory meeting: half an hour in which we go through the problem you want to solve, for which users, and which systems are already in place. The conversation is free and without obligation. Sometimes the outcome is that an existing package or a supplier portal extension is enough. Sometimes it is that custom really is the right answer, for example because no standard package covers the audit and authorisation requirements of your claims flow, or because your fulfilment orchestration across multiple marketplaces is so specific that standard middleware cannot provide a suitable mapping.
For a suitable use case, we plan a discovery: a short phase in which we sharpen the solution. That covers which modules, which integrations (policy administration, core banking, ERP, WMS, TMS, EDI, EHR, marketplace APIs), which compliance requirements (DORA, GDPR, NEN 7510, ISAE 3402), and which user roles and authorisation matrix. We deliver a concrete plan with scope, timeline and budget so you can make an internal decision.
Next comes the build, carried out in sprints. At the end of each sprint, something working is running, starting limited and becoming more complete over time. This helps us discover early what doesn't work in the design for the adviser behind the portal, the planner in the distribution centre, or the customer opening their policy overview on a mobile phone. We work in your own repository, with code review, automated testing and a staging environment you can use yourself.
After go-live comes maintenance and further development. Software requires ongoing care: security updates, user questions, new requests and audit reporting. You choose: continued support from us, a hybrid model, or handover to your own team. Some financial and logistics clients have remained our long-term software partners; for others, we deliver and provide support on request.