A mature Transport Management System consists of modules that each deliver value on their own but only show their full strength together. We do not build them all at once; we start where the pain is greatest and the business case is strongest.
Order management and shipment acceptance processes orders from customers or shippers, validates pricing agreements and manages service levels (express, day run, dedicated). Planning and dispatch handles route optimisation across multi-stop runs, with time windows per stop, required driver skills (ADR, Driver CPC specialisms, language level) and vehicle types (refrigerated, tail-lift, crane, ADR-approved). Telematics integration pulls in real-time positions, fuel consumption and engine data via Webfleet, Trimble, Geotab, Volvo Connect or Daimler Truck Suite, and uses it for live ETAs and exception management.
The driver app gives the driver instructions per stop, photo evidence of damage and cargo, hours recording in line with the CAO Beroepsgoederenvervoer and EU 561/2006 driving times, and digital signature for proof of delivery. The customer portal gives shippers and end customers real-time track and trace, document downloads and self-service for new bookings, white-label in your own house style so that it strengthens your brand rather than a software vendor's.
Invoicing and rate structures cover per-km, per-stop and per-pallet pricing, with fuel surcharges, ADR surcharges, waiting time, weekend premiums and tiered charter rates. The document flow handles CMR, customs documents and eCMR, which for cross-border transport is increasingly becoming the norm in 2026. Subcontractor management covers charters and freelance carriers: onboarding, contracts, automatic rate calculation and performance tracking. Fuel tracking and CO2 reporting provide the figures for CSRD Scope 3 and customer reports, while maintenance integrations with your CMMS help prevent a lorry from unexpectedly going out of service. With a yard and dock management integration, the handover from road to warehouse runs smoothly.
Finally, the reporting layer: KPIs per planner, margin per route, client SLA reports, on-time delivery per depot, load utilisation, empty kilometres and fuel efficiency per driver and per vehicle. And the integration layer with ERP systems such as Exact and AFAS, with shipper systems (EDI, REST, portals), and with accounting for automatic invoice export and debtor monitoring. AI-augmented features, such as predictive ETA, dynamic re-routing and anomaly detection, we build as the final layer, so they are fed by a clean data foundation rather than by a TMS that is still struggling itself.
Not every module needs to go live at once. We work with prioritisation: what solves the sharpest pain, what has the fastest payback, and which modules can come later without disrupting the architecture. A good TMS architecture leaves room to add a charter portal, a yard integration or an AI layer later, without having to rebuild everything.