Custom pool service software development

Pool service software supports the whole process a pool service company carries out: planning service routes and technicians, carrying out and recording maintenance visits, logging water values such as chlorine and pH, managing chemical and parts stock, monitoring maintenance contracts and subscriptions, and producing job sheets, invoices and a customer portal. Custom software lets you set this up around your own way of working and service levels, rather than forcing you to adapt your processes to a standard package.

The software brings together all your customers with their maintenance frequency and location, so you can build efficient service routes and schedule technicians by day or by week. Emergency callouts, holidays and seasonal peaks can all be accommodated, and while on the road the technician can see on their phone or tablet which sites they are visiting that day, along with the relevant details for each location. If you would like to go deeper into route optimisation, we can combine this with our route planning software.

We build custom software. Pool service companies differ in the types of pools they maintain, the service levels they agree, their inventory management and the way they set up contracts and invoicing. Custom software fits your actual process and can grow with you as your customer base, range of services or way of working changes. After an intake meeting, we decide together which functionality matters most and in what order we develop it, without promising a fixed lead time or price that we can't yet justify.

Yes. The technician records water readings such as chlorine, pH, alkalinity and temperature directly on site, along with the work carried out, any chemicals added and any parts replaced. They create a work order with photos of the before and after situation, which the customer can sign on the spot. Working without signal is possible: data is stored locally and synchronised as soon as a connection is restored, so nothing is lost on the road.

Yes. Consumption of chlorine, pH minus, flocculant and other chemicals is deducted per service visit, as are replaced parts such as filters, pumps and seals. This gives you visibility of stock in the warehouse and in the service van, lets you set reorder points, and prevents a technician from setting out without the right supplies. Consumption also feeds back into the pool's record and, where agreed, into invoicing.

You record the service level per customer or pool: the maintenance frequency, the included tasks, and the agreements on chemicals and parts. From this, the software generates scheduled visits and keeps track of contract terms, renewals and notice periods. Recurring invoices for subscriptions and one-off invoices for extra work or materials can be prepared automatically, so revenue does not go unbilled.

Yes. Through a customer portal, the pool owner can view their service history, recorded water values, work orders and invoices, and request an extra visit or report an issue. For operators of public pools, this is valuable for demonstrably documenting water quality. You decide what the portal shows; we tailor it to the information that is relevant and understandable for your customers.

Yes. We regularly take over existing applications for maintenance or extend them, even when another party built them. We also integrate your service software with your accounting package, a payment service such as iDEAL and, where useful, your existing customer administration. We start with a review of the architecture, integrations and security, and on that basis draft a concrete plan for improvements or extensions.