Custom Vrendly integration
Appfront builds integrations with Vrendly, the debtor management software that reminds customers of outstanding invoices in a friendly way. Vrendly integrates with accounting software such as Exact Online. For companies that invoice from their own system, or that want to see the status of debtor management in their CRM or customer portal, we build the connection.
What is a Vrendly integration?
Vrendly is debtor management software from Leiden. Customers with outstanding invoices automatically receive reminders in a friendly tone, so they pay without the relationship suffering. The software looks at customers' payment behaviour, and the process can largely run automatically. Vrendly integrates with accounting software, including Exact Online.
If you invoice from your own system, a platform or an ERP that doesn't integrate with Vrendly out of the box, outstanding invoices have to reach Vrendly differently. This often happens through an export, and payments and credit notes fall behind, so a customer receives a reminder for an invoice that has already been paid. And whether a customer has a payment arrangement is recorded in Vrendly, but not in the CRM where the account manager looks.
We build custom integrations because businesses differ: where your invoices originate, where payments are processed, and who needs to see the status of debtor management. We'll look at which integration options Vrendly offers for your situation in the first step, together with you and Vrendly. We don't promise an integration that Vrendly doesn't allow.
Invoices from your system
Open invoices and customer details from your own invoicing or ERP, automatically sent to Vrendly.
Payments updated
Payments and credit notes come through on time, so nobody receives a reminder for something already paid.
Status with the customer
Reminders, agreements and payment arrangements visible in your CRM or customer portal.
How we build your Vrendly integration
We start with your debtor management process: where invoices are created, where payments come in, who needs to see the status, and where things go wrong. Then we review with Vrendly which route is available. Most importantly, payments need to come through quickly, because a reminder for a paid invoice is exactly what Vrendly is meant to prevent.
Your invoicing, payments, CRM and who needs to see what.
The integration option Vrendly offers for your situation.
Invoices out, payments updated, status back.
Go-live, monitoring, and maintenance when Vrendly changes.
What a Vrendly integration actually does
The components below feature in almost every Vrendly integration. Which ones you need depends on your systems.
Invoices
Open invoices sent to Vrendly.
Clients
Customer details and contact persons.
Payments
Payments and credit notes updated.
Status
Reminders and agreements sent back.
Regulations
Payment arrangements in your CRM.
Audit log
Every message logged, including errors.
Who we build Vrendly integrations for
The integration is intended for businesses that use Vrendly alongside their own system.
In-house invoicing
Invoices from an in-house system. The invoices are the core.
Subscriptions
Many small invoices. Updated payments matter most.
Wholesalers
Many debtors. The status in the CRM is what's needed.
Service providers
Customer relationships that matter. The friendly tone is the core.
Technology and integrations
This page is about integrations with Vrendly. For custom debtor management, see our page on debtor management software; for accounting, our page on an Exact Online integration; and for the step after the reminders, our page on debt collection software. You can read about our approach at building software.
Why Appfront for your Vrendly integration?
A reminder for an invoice that has already been paid costs more goodwill than it gains. That's what we build around: invoices from your own system, payments that come through on time, and a status that's visible to whoever speaks to the customer.
No wrongful reminders
Payments come through on time.
Account manager kept informed
The current position is in the CRM.
Less manual work
No exports to Vrendly.
Security and privacy in a Vrendly integration
The integration processes data on customers, invoices and payments. Access credentials are stored encrypted and used only by the integration, and every message is logged.
The integration runs in a European data centre, with encrypted storage and daily backups.
Frequently asked questions about a Vrendly integration
Questions businesses ask before getting started.
Vrendly is debtor management software. Customers with open invoices automatically receive reminders in a friendly tone, so they pay and the relationship stays intact. The process can largely run automatically.
Yes, with accounting software, including Exact Online. If you invoice through that, a custom integration is often unnecessary. A custom integration is for invoicing from your own system or platform, or if the status also needs to appear in your CRM.
Through the integration options Vrendly offers. Which route suits your system and what data can flow in both directions, we'll look at in the first step, together with you and Vrendly. Sometimes a direct integration is possible; sometimes the route runs via your accounting package, which is already connected to Vrendly. In that case, we make sure your own invoices are there in full and on time.
As quickly as the source allows. When payments come in through your own system or via the bank, the integration passes them on, so a paid invoice no longer receives a reminder. That is the most important part of the integration.
Yes, if your CRM or customer portal has an interface. Reminders, appointments and payment arrangements then appear with the customer, so the account manager knows what's going on before making a call. In a customer portal, the customer can see for themselves what is outstanding and what has been agreed.
The integration flags the issue and records what went wrong. The message is retried or set aside for review, so no invoice or payment is overlooked. If there is any doubt about a payment, a reminder is held back rather than sent in error.
For businesses that invoice from their own system, platform or ERP without a standard Vrendly integration, and for businesses that want to see the status of debtor management in their CRM or customer portal.
Debtor management without exports?
Tell us where your invoices originate, where payments come in and who needs to see the status. We'll show you the available route and what the integration would look like.