Quotation & survey Planning, crews & vehicles Work orders & customer portal

Custom removal software development

Appfront builds custom software for removal companies: from quotes and remote surveys with video to planning crews and vans, routes, work orders and time tracking, storage management, invoicing and a customer portal with live status. One system in which the calculator, the planner and the removal crew in the van all work on the same up-to-date file, tailored to your rates, your planning rules and your types of moves. For removal companies, international movers, storage firms and project relocations that want to work more efficiently and tightly.

What is removals software?

Removals software supports the entire process of a removal company: from quotes and surveys, through planning crews, vans and routes, to work orders and time tracking in the field, and onward to storage management, invoicing and a customer portal with live status. The aim is always the same: less duplicate data entry, tighter planning and a customer who knows exactly where they stand. Everyone, from the calculator to the removal operative in the van, works in the same up-to-date file.

Off-the-shelf packages often force your way of working into a rigid mould, yet removal companies differ widely: a domestic move calls for different calculations than an office or project relocation, and international removals and storage come with their own documents. That is why we build it as bespoke software that fits your process, rates and planning rules, and grows with your business. Read more about our approach to bespoke software and custom planning and scheduling software.

One file per move

Quote, survey, planning, work order and invoicing in one connected file. The office and the crew in the van work from the same place, with no re-keying data from separate systems, email or handwritten notes.

Remote survey

The customer shows the property on their own phone while your calculator watches live and records the contents room by room. This produces a volume estimate and a quote straight away, without you having to visit first.

Tight planning

Jobs linked to the right crew and van, with visibility of availability, load capacity and manpower. Changes are immediately visible to the office and to the removal crews on the road.

How we build your removals software

We work step by step and involve your calculators, planners and removal operatives early in the process. From a thorough review of your way of working, rates and planning rules through to go-live and ongoing management, every step aims for software that your team understands, trusts and uses with pleasure every day, both in the office and in the van.

1
Discovery & scope

We map out your process: quote and survey, costing, scheduling of crews and vans, job sheets, storage and invoicing. Together we decide which functionality will deliver the most value and which integrations are needed.

2
Design

We design the screens, the file model and the costing and planning logic so that they match your rates and way of working, with attention to fast data entry in the office and simple operation in the van.

3
Build & iteration

We build in short iterations with automated testing and monitoring. You see working versions along the way and help steer priorities and how well it fits daily practice.

4
Go-live & management

Controlled go-live with data migration and a safety net, followed by ongoing management, monitoring and further development as your business grows or your way of working changes.

What removals software actually does

We tailor every application specifically to your process, your rates and your types of moves. Below are the features we most often deliver for removal companies, international movers and storage firms.

Quoting & estimating

Produce a neat quote quickly based on contents volume, distance, floors, manpower and your own rates and surcharges. Customers can view the quote online and give digital approval, after which the job is ready for planning.

Remote inventory survey

A video survey in which the customer shows you the property while your calculator records the contents room by room, live. The software builds an inventory list with a volume estimate, so the quote, manpower and loading space are realistic straight away.

Crew & vehicle planning

A clear schedule that links jobs to the right crew and van, with visibility of availability, load capacity and manpower. Rescheduling is simple, and every change is immediately visible to the office and the field.

Routes & journeys

Through an integration with a route planner or mapping service, the software determines and optimises routes so that travel time and mileage are realistically reflected in the schedule. The crew sees the addresses and the order of the day in the van.

Job sheets & hours

A digital job sheet on phone or tablet: the crew records times, logs extra work and notes, and has the customer sign on site. The hours flow back to the office as the basis for invoicing.

Storage & invoicing

Management of storage units and self-storage boxes, including check-in and check-out, plus invoicing for removals, extra work and recurring storage. Invoices flow through via an accounting integration, so you don't have to enter anything twice.

Who we build removals software for

Removals are carried out by different types of company, each with its own way of working and its own documents. For each of them we build software that suits their jobs, their planning and the way they work with customers and partners.

Domestic removal companies

Businesses that handle home removals and need fast quotes, a tidy schedule and a customer who can follow the status online. We build this as bespoke software that fits your rates and way of working.

International removals firms

Removal companies working across borders that deal with customs, sea freight and international paperwork. The software keeps the international move organised and links it to surveying, scheduling and invoicing.

Storage and self-storage companies

Businesses offering household storage or self-storage that want to manage units, boxes, contracts and recurring invoicing. A customer portal lets tenants view their unit, contract and invoices themselves, linked to move planning.

Project and office removals

Organisations carrying out large office and project moves, often in phases and with several crews at once. The software keeps planning, logistics and coordination with the client clear in a single file.

Not yet sure about a large project?

Test your idea first: a working prototype in 1 day

With OneDayBuild, we turn your idea into something tangible in one day for €1,150, so you can see whether further development is worth the investment. Decide to go ahead with the full build? Then we credit the full cost.

Explore OneDayBuild →

Technology and integrations

We build with a modern, maintainable web stack and integrate where it saves work. For removal software, the most relevant are an integration with your accounting or invoicing package, payment methods such as iDEAL for online deposits, and a route planning or mapping service for journeys. The remote survey runs in the browser on the customer's phone, so nothing needs to be installed. We set up each integration so data is kept in one place only and flows through automatically.

For removers with their own storage who want to know what is in each container and where it is located, there is our app for household goods storage and container registration.

For removers who want to plan crews, vans and removal lifts day by day on their phone, there is our app for removal crew planning with lifts.

If you want to survey the contents room by room and create a quote straight away, there is our app for household survey and removal costing.

Node.js / Python / PHP / .NET React / Vue front end PostgreSQL / SQL database REST & web service integrations WebRTC video capture Route planner / mapping service iDEAL & online payments Accounting integration Progressive Web App (field use) Email & calendar integration Digital signature Role-based authorisation Encryption in transit & at rest Automated testing Monitoring & alerting CI/CD pipelines

Why choose Appfront for your removals software?

Appfront builds custom software and always begins with a thorough analysis of your process, your rates and the types of moves you handle. Software for a removals company must not only work technically, but also suit the pace of daily practice: a quick quote in the office and a job sheet that works smoothly in the van.

We write clear documentation so your own team or a future supplier can understand and manage the software. No black box, but transparent code and clear agreements on integrations, authorisation, monitoring and maintenance. You also work with a dedicated point of contact who understands both the technology and the practicalities of removals, which keeps lines short and decisions quick.

See also our wider services: custom software, bespoke planning and scheduling software and route planning software. Do you have questions? Get in touch with us.

  • Custom software that fits your rates and way of working
  • Remote surveys with in-browser video recording
  • Planning of crews, vans and routes in one overview
  • Job sheets and time registration that work in the field
  • Storage, self-storage and invoicing in the same system
  • Customer portal with live move status
  • Integrations with accounting, payments and route planning
  • Clear documentation your team can read and manage
  • A fixed point of contact, no account managers passed around
  • Ongoing management and further development as you grow

Security and privacy for removals software

Removals software processes personal data of customers: addresses, contact details, inventory lists with images of the home and payment details. That is why privacy by design is central. We apply data minimisation, set up role-based authorisation so that a removal operative in the van sees no more than their assignment requires, and ensure that images from a remote survey are stored carefully and on the correct legal basis. In this way you handle customer data properly in line with the GDPR.

We build with encryption in transit and at rest and set up payment flows securely, for example via iDEAL for online deposits. We secure customer access to their portal and your staff's access to the system with modern authentication. We document data flows and integrations so it is clear where data is stored and you can demonstrably stay in control of the data you process.

Read more about our security approach: information security policy and vulnerability disclosure policy. Discuss your situation without obligation via our contact form.

  • GDPR-compliant processing of customer and inventory data
  • Data minimisation and careful storage of survey images
  • Encryption in transit (TLS 1.2+) and at rest
  • Role-based access and least-privilege principles
  • Secure payment flows for online deposits
  • Modern authentication for the customer portal and staff
  • Documented data flows and integrations
  • Monitoring, backups and ongoing maintenance

Frequently asked questions about removals software

Answers to the questions we are asked most often about custom software for removals companies.

Removals software supports the entire process of a removals company: from quote and survey, through planning of crews and vans, routes and job sheets, to time registration, storage management, invoicing and a customer portal with live status. Custom software lets you set this process up around your own way of working, rates and scheduling rules, rather than adapting your operation to a standard package. This way everyone, from the estimator to the removal operative in the van, works from the same up-to-date file.

During a remote survey, the customer shows the property through their own smartphone while your surveyor watches live and records the contents room by room. The software builds an inventory list with volume estimates in cubic metres, from which a quote and the required crew and loading capacity follow directly. This saves a site visit for a survey, speeds up the quote and gives a more accurate picture than a telephone estimate. The footage and list stay linked to the file for planning and execution.

We build bespoke software. Removal companies vary greatly in how they work: domestic moves, office and project relocations, international removals and storage each require their own costings, scheduling and documents. Bespoke software matches your actual process, your rates and your scheduling rules, and can grow as your business changes. After an initial consultation, we agree together which functionality matters most and the order in which we develop it, without promising a fixed timeline or price that we cannot yet substantiate.

Yes. Planning links jobs to the right crew and vehicle, takes into account availability, load capacity and required manpower, and can spread jobs across the day. For journeys, the software can determine and optimise routes via an integration with a route planner or mapping service, so travel time and mileage are realistically reflected in the schedule. Changes are immediately visible to the office and to the movers in the vehicle.

The removal crew works with a digital job sheet on their phone or tablet: they see the job, record start and finish times, log additional work and remarks, and have the customer sign on site, optionally with photos of the condition of the contents. The recorded hours and additional work flow back to the office, where they form the basis for invoicing. This prevents duplicate entry and loose slips of paper, and keeps the file complete.

Yes. For contents storage and self-storage, the software can manage boxes and units, record what contents are where, log items going in and out, and handle recurring storage invoicing. For self-storage, a customer portal is possible in which tenants can view their unit, contract and invoices. Storage can be combined with removal planning, so that a move with interim storage remains in one continuous file.

We integrate where it saves work. Commonly requested integrations include your accounting or invoicing package, iDEAL and other payment methods for online deposits, a route planner or mapping service for journeys, and email and calendar for confirmations and appointments. We set up each integration so data is kept in one place only and flows through automatically, so your team doesn't have to enter the same information twice.

We build for domestic and commercial removal companies, for international removers with customs and sea freight paperwork, for storage and self-storage businesses, and for organisations carrying out large project and office relocations. The software supports both office work, such as costing, planning and invoicing, and fieldwork, with job sheets and time recording in the van.

Ready to build your removal software?

Tell us how your removal company works and where you run into problems, from quotes and surveys through to scheduling, work orders, storage and invoicing. We're happy to think along with you about processes, integrations and the link between the office and the van. In a no-obligation first conversation, you'll get a clear picture of what custom software could do for your business.

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