Custom software for the insurance sector — policy administration, claims flows, customer portals and distribution platforms. For insurance advisers, delegated authority organisations, brokers, MGAs and direct writers who need more than an off-the-shelf package offers.
Policies, claims, premiums, commissions and compliance — the processes in an insurance organisation are complex, heavily regulated and full of exceptions. The Wft, IDD, Solvency II, DNB supervision and Wwft obligations lay a layer of rules over every flow you build. The software has to fit around them, not the other way round.
We build custom software for insurers, delegated authority organisations, brokers and specialist intermediaries. Not a full replacement of a large back-office package such as Anva or Voogd & Voogd — but the smart layer on top, the portal, the calculator or the product line that sets your brand apart.
Our clients are insurance advisers and service providers, delegated authority organisations, claims handlers, brokers, reinsurers, direct writers, Managing General Agents, loss adjusters and appraisers, and pension and annuity insurers. Each role has its own IT landscape and its own pressure from the regulator. What keeps coming up: standard packages such as Anva, FAA, Faster Forward, CCS, Solid Forte, Voogd & Voogd or NCCW cover the broad needs, but leave gaps exactly where your organisation sets itself apart — the niche product line, the direct-writer channel, the partner portal or the claims experience for the end customer.
What we build depends on your role in the chain and what you're missing today. In the first conversation we'll advise which form suits your situation.
Your policyholders can view policies, report claims with photos, track payments and submit changes. It works alongside your existing back office, relieves your customer service team and gives your brand its own digital face towards the end customer.
An environment for your sub-agents, authorised representatives or franchise partners to create quotes, take out policies, track commission and consult product information. White-label per partner, with role-based access and a real-time integration with your core systems.
A complete digital product line, such as cyber insurance, parametric cover, expat pensions or a direct-writer flow where consumers take out policies and submit claims themselves. Includes a premium and risk calculator with a rules engine, policy documents, claims routing and integrations with the reinsurer and payment provider.
A production-ready insurance application plus everything your team needs to manage, audit and extend it yourself.
Standard packages such as Anva, FAA, Faster Forward, CCS, Solid Forte, Voogd & Voogd or NCCW cover the vast majority of mid-office and back-office administration perfectly well. We step in when the standard no longer fits, and we see the same patterns every time.
You are launching a product that doesn't exist in standard packages, such as cyber insurance, parametric crop or weather cover, expat pensions or art collection cover. The policy structure and premium formula are unique, so the software has to be unique too.
You want your end customers to take out, manage and claim on policies themselves through your own brand, with no adviser or broker between you and the consumer. A consumer app or portal with a conversion-optimised flow.
Customers report damage with photos, and the system automatically sets a reserve, schedules an expert, attaches the valuation report and keeps the customer informed. Much faster than emailing and phoning, and provably logged for the regulator.
For managing agents and brokers: a single environment where you compare premiums and terms from multiple insurers, route the policy to the right insurer and feed claims handling back to your own administration.
With OneDayBuild, we make your idea tangible in a single day for €1,150, so you know whether further development is worth the investment. Decide to go ahead with the full build? Then we deduct the cost in full.
View OneDayBuild →An insurance application is rarely a single screen with a single purpose. Under the hood is a set of modules that feed each other. Which ones you need depends on your role, as not every module is relevant to everyone. Below are the building blocks we most often deliver or connect to an existing core system.
A data model that faithfully records policies, coverages, premiums, renewals and amendments. Client file with communication history, advice recording in line with IDD and commission flows that comply with the Wft licence.
Claims intake with photo and description, automatic reserving, expert routing, valuation reporting, an approval flow and payout via SEPA. Status updates to the customer, and provable logging for the regulator and reinsurer.
End customers see their policies, report claims, manage premium payments, make changes and ask your service team questions. Access via iDIN or DigiD, branded in your look and feel, designed mobile-first for consumers or businesses depending on your target group.
For sub-agents, authorised representatives or franchise partners: building quotes, taking out policies, tracking commission, consulting product information and generating commercial documents. Role-based access and multi-tenant white-labelling per partner brand.
A configurable rules engine for premium calculation, cover determination and underwriting criteria. Version history means a policy can always be traced back to the rules that applied at the time it was taken out, which is essential in claims disputes and supervisory audits.
Policy schedules, terms and conditions appendices, claims reports, annual statements and correspondence, all generated automatically with version management and demonstrable retention periods. PDF/A for the archive, standard PDF for customer communication, and HTML for the portal.
iDIN for consumer identification, DigiD where public-law integrations are involved, KvK validation for business customers, BSN integration where relevant, and single sign-on via Azure AD, Google Workspace or Auth0 for your internal and partner users.
SEPA direct debit for recurring premiums, refunds when a policy is terminated, iDEAL for one-off payments and invoice flows for business customers. Reconciliation with your accounting system and automatic escalation of payment arrears according to your collections policy.
EDI file exchange with insurers (Solv-NL, ANVA integrations), REST integrations where these exist, and flat-file exchange for whatever has not yet been modernised. Reinsurer reporting in the format your treaty prescribes. See also our page on API integrations.
UBO checks, PEP screening and sanctions list checks at customer acceptance and at every significant change. Hits are routed to a manual review flow with an audit trail. Includes the retention periods that DNB and the AFM apply, and export to your GRC tooling.
A conversation in which we understand which product line or flow you are digitising, which insurers and core systems need to be connected, and which Wft, IDD or Solvency II requirements apply. We also discuss which standard packages you currently use and what we will integrate with rather than replace.
A workshop with your underwriters, claims handlers, IT and compliance. We map out the policy lifecycle, the claims flow and the exceptions. At the end: a validated scope, an initial screen flow and clarity on the rules engine.
Every two weeks a working build that you and your underwriters can test. We integrate early with test insurers and test payment providers so integration risks don't blow up at the end. The first tier goes live after a few sprints; the full product line takes a project of several sprints.
Penetration test, DPIA and a formal audit round before production. Phased rollout: first a pilot portfolio, then scaling up. After that, ongoing maintenance with security patches, monitoring and further development for new product variants or regulatory requirements.
What insurers, delegated authority organisations and brokers usually want to know before we start.
An introductory call of half an hour, no obligation. We listen to your product line, your core systems and your compliance context — and give you direction that is useful, even if custom software turns out not to be the right choice. See also accountancy software for our approach in a related professional services context.
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