Commission settlement software for a booking agency
A booking agency earns its money through commission: per booking for an accommodation, group outing, hotel or activity, based on an agreement with each provider. Agreements differ, bookings get changed or cancelled, and the invoice has to match what was actually used. Appfront builds software that calculates commission per booking, settles changes, invoices providers and tracks what is still outstanding.
What is commission settlement software for a booking agency?
A booking agency makes bookings on behalf of providers: accommodations, group outings, hotels or activities. In return it earns commission, either a percentage or a fixed amount per booking, sometimes varying by product or season. At the end of the month, the agency sends each provider an invoice or statement, or deducts the commission from what it pays out.
This is where things often go wrong. A booking is changed or cancelled after the commission has already been invoiced. A provider has a different agreement for groups than for individual guests. The statement comes from a spreadsheet that someone maintains by hand, and a provider calls because the invoice doesn't match their own bookings.
We build software that calculates the commission per booking from your reservation system, based on the agreement that applies to that provider and product. Changes and cancellations are settled, the invoice or statement per provider is generated, and you can see what is still outstanding. How your agreements are structured and which reservation system you use is something we look at in the first step.
Commission per booking
Based on the agreement with each provider.
Changes settled
Even after the invoice.
Overview
What is outstanding, per provider.
How we build your commission settlement software for a booking agency
We start with your agreements: which providers, which commission per product or season, whether you invoice or deduct, and how changes and cancellations are currently handled. Then we look at where the bookings come from and where the invoices need to go. We often start with commission per booking and the monthly statement, because that is where most of the discussion arises. Settling changes, outstanding items and the integration with your accounting follow once that runs well. After that, we keep the software up to date as agreements or systems change.
Providers, products and commission.
Reservation system and accounting.
Per booking, per provider.
Going live, and maintenance when agreements change.
What commission settlement software for a booking agency actually does
The components below come up in almost every commission settlement. Which ones you need depends on your agreements and systems.
Commission agreements
Per provider and product.
Commission per booking
From the reservation system.
Changes
Settled, even afterwards.
Invoices and statements
Per provider per period.
Outstanding items
What still needs to be paid.
Accounting
Integrated.
Who we build commission settlement software for a booking agency for
The software is intended for agencies that make bookings for providers and charge commission for it. The more providers and agreements you have, the more it delivers.
Accommodation agencies
Many providers. The agreement per provider matters.
Group outing agencies
Packages. Commission per component matters.
Incoming agencies
International guests. Seasons matter.
Booking platforms
Sales on behalf of providers.
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This page is about the commission the agency charges providers. For payouts to owners of holiday homes, see our page on owner settlement software, for commission for your own salespeople see our page on commission software, and for the booking process itself see our page on reservation software. You can read about our approach on building custom software.
Why choose Appfront for your booking agency's commission settlement software?
Commission calculated by hand, and cancellations that still need settling after the invoice has gone out, cost a booking agency time, revenue and arguments with suppliers. That is what we build on: commission per booking, changes settled, and an overview of what is still outstanding.
No manual calculations
Commission calculated per booking.
No disputes
Statements match the bookings.
Nothing missed
See what is outstanding.
Security and privacy in a booking agency's commission settlement software
The software processes data about bookings, guests and suppliers, including names, dates and amounts. Access is set up per role, and every calculation and correction is logged with who made it and when.
The software runs in a European data centre, with encrypted storage and daily backups. We document the processing in a data processing agreement.
Frequently asked questions about commission settlement software for booking agencies
Questions booking agencies ask before they get started.
With owner settlement, a rental organisation pays the proceeds from holiday homes out to the owners, after deducting costs. This page is about the commission a booking agency charges suppliers for the bookings it makes. They can be built together if you do both.
Yes. A different agreement can apply per supplier, per product and per season, whether a percentage or a fixed amount, with or without a minimum. The software calculates each booking against the agreement that applied at that moment.
The software settles the commission according to your agreement. If the commission has already been invoiced, a correction appears on the next statement or a credit note is issued, so the supplier can see why the amount is different.
Both are possible. Some agencies invoice the supplier, while others receive the guest's payment and withhold the commission when paying out. The software supports the route that fits your agreements, and this can differ per supplier.
Often, yes. The software reads bookings, changes and cancellations from your reservation system via an integration or an export. We look at which route is available in the first step.
Yes, if you want that. In a portal, a supplier sees their bookings, the commission per booking and the invoices, so questions are answered before they are asked. If something is not right, the supplier reports it on the booking itself, and you see the question alongside the calculation.
For booking agencies for accommodation and group accommodation, for agencies handling group outings, events and business travel, for booking platforms that sell on behalf of suppliers, and for incoming agencies. If you work with a few suppliers and a single agreement, a spreadsheet is often still enough.
Commission that is right on every booking?
Tell us how your commission agreements are structured and how you settle at the moment. We will show you what the software looks like.