Custom commission software

Commission software supports the management and calculation of sales commissions and incentives. You define your commission and incentive structures, including tiers, targets and team splits, and the software automatically calculates the outcomes based on revenue and closed deals from your CRM or ERP. The software then handles approval, payment, transparent statements for salespeople, clawbacks and corrections, and reporting. Custom commission software lets you set this up to match your own commission plan and incentive rules, rather than forcing your plan to fit a off-the-shelf package.

The software retrieves revenue and deal data from your CRM or ERP, determines which commission rule applies, and works through tiers, targets, thresholds, accelerators and team splits to arrive at an amount per salesperson or agent. If a deal changes status, amount or margin, the calculation is run again, so the commission statement always matches the underlying figures. Every calculation can be traced back to the deal and the rule applied, so salespeople and finance can see exactly how an amount was arrived at.

We build custom software. Commission plans differ widely between businesses in their tiers, targets, team splits, thresholds and the way revenue and margin count. A standard package often forces your commission plan into a fixed format, leaving you to keep exceptions in spreadsheets. Custom software matches your actual commission rules and can grow with you as you adjust your plan or add new sales channels. After an intake meeting, we agree together which rules matter most and in what order to develop them, without promising a fixed timeline or price we cannot yet substantiate.

Yes. Commission calculation depends on reliable revenue and deal data, and that usually lives in your CRM or ERP. We connect via API or web services to systems such as a CRM, an accounting or ERP package and, where relevant, an invoicing system, so that deals, revenue and margins come in automatically. This avoids duplicate entry and keeps calculations consistent with your records. Read more about our approach to custom CRM software.

Clawbacks and corrections are part of commission management: a deal is cancelled, a customer doesn't pay, or an amount is adjusted later. The software tracks every commission paid out and can process a clawback or correction according to your own rules, for example for cancellations within a set period or for non-payment. Every correction is recorded with its reason and origin, so the overview remains traceable for the salesperson and the accounts team, and you can later account for why an amount was adjusted.

Yes, that is one of the main reasons to build custom commission software. Every salesperson or agent sees a transparent overview of revenue achieved, the commission rules applied, their progress against targets and the commission expected or paid. Because every amount can be traced back to the underlying deal, disputes and queries to finance drop, and sales staff can see where they stand for themselves. With role-based access, everyone sees only the data intended for them.

Yes. We regularly take over existing applications or commission spreadsheets, including those built by another party. We review the calculation logic, integrations, authorisation model and security, document the current setup and propose improvements. From that point we can handle changes, integrations and monitoring, or modernise step by step towards a maintainable setup.

We build for organisations that work with sales commissions or incentives: companies with in-house sales teams or independent agents, insurance and mortgage brokers who work with commission and recurring fees, recruitment agencies that settle on placements and margin, and retail and automotive businesses with sales-based commissions. In every case, we mean sales and agent commissions, not commissions as a committee or advisory body.