Custom software for community pharmacies, hospital pharmacies, on-call pharmacies, online pharmacies and pharmacy chains. A patient portal, an automated baxter workflow, a logistics layer around cold storage and safes, group-wide reporting, or integrations with LSP, Vecozo and your EHR. We do not replace your pharmacy information system (AIS). We build what the AIS does not do.
The Dutch pharmacy market has a handful of established Pharmacy Information Systems: Pharmacom by CGM, Aposys, Aposoft, Lauren by Mediq, Pharmasys, Promedico and Synaeda. For small and standard workloads they do an excellent job, and we don't build a replacement for them. It becomes different once your workflow falls outside the standard: a client portal with real-time baxter status, a logistics layer for cold storage and vaults with lot traceability, a central module that steers multiple branches, or a clinical-pharmaceutical application in a hospital pharmacy.
We have been building custom healthcare software since 2015, for hospitals, mental health institutions and laboratories, among others. Our approach for pharmacies is the same: we work closely with your pharmacists and IT department, integrate with the systems you already have (G-Standaard, Z-Index, LSP, Vecozo, the AIS itself, and possibly an EHR), and deliver an environment that complies with NEN 7510 and the GDPR for medical data. No all-in-one platform promise, just a precise piece of software that addresses where your current stack falls short.
Whether you run a community pharmacy with a customer base that expects more digital service, a hospital pharmacy with preparation workflows the standard PIS does not support, an on-call pharmacy model with evening and weekend peaks, an online pharmacy that relies heavily on logistics, or a chain such as Mediq, BENU or Service-Apotheek with central management requirements: the architecture we put in place recognises that your PIS is already in place and builds around it. No rip-and-replace, but an extension that fits into your working process.
Not every project looks the same. Below are the most common forms; which one suits you is something we establish in the first conversation.
A secure private environment where patients see their medication overview, request repeat prescriptions, track baxter roll status and schedule deliveries. Sign-in via DigiD or magic link, connected to your AIS through a thin integration layer. Often the first step for pharmacies that want to move patient communication away from phone and email. Push notifications when a new roll is ready or when a chronic medication is running out. For pharmacy chains, the portal can work across multiple branches: a patient can choose their preferred pharmacy and collect or have their medication delivered there.
For pharmacies with serious logistical complexity: cold-chain medication, opioids in a safe, baxter roll production, automatic dispensing via robotic pickers. A layer around your AIS for FEFO stock, lot traceability (so a recall can be carried out in minutes rather than hours) and connection to your automation. Includes temperature logging for cold storage (audit-required for some medication), safe protocols for opioids with dual authorisation, and a scheduling module for baxter production that accounts for changeover days and urgent requests.
For pharmacy chains and hospital pharmacies with clinical pharmacy, oncology preparation or parenteral products. A central platform that steers local branches, with integrations into EHRs (HiX, Epic, Nexus, ChipSoft), claims workflows and MDR reporting. Its own role model for hospital pharmacist, clinical pharmacist, assistant and doctor; audit log as standard; and region-specific workflows within a single group. For chains such as Mediq, BENU or Service-Apotheek we often also build a group reporting layer on top of the local AIS installations, so that finance and purchasing have one consolidated view without individual pharmacies losing their local autonomy.
A working production environment plus everything around it to manage it within your own pharmacy. No black box.
Four signs that usually prompt us to get involved. If you recognise one in your pharmacy, we'd be happy to talk it through.
Repeat prescriptions, questions about baxter rolls and deliveries consume assistant time. A patient portal or app takes over the bulk of this and gives patients visibility of their medication overview and delivery schedule. Your assistants can then focus on the conversations that truly warrant personal contact.
You work with cold-chain medication, opioids, Baxter roll production and possibly a robotic picker. The standard stock module in your AIS cannot get a grip on FEFO or the batch traceability you need in a recall. A separate logistics layer, integrated with your AIS, solves that structurally.
You manage a pharmacy chain or hospital pharmacy service and want to steer stock, declaration and reporting flows centrally. Local autonomy where it's needed, a shared layer where it makes sense, without every branch having to give up its own AIS installation.
Oncology preparation, parenteral products, clinical pharmacy: workflows that the standard AIS does not support, or supports only with difficulty. Often integrated with the hospital's EHR, with dedicated roles for the hospital pharmacist, assistant and physician, and with MDR reporting to the medication safety committee.
An online pharmacy relies heavily on order management, dispatch workflows and patient self-service. The standard AIS front-ends weren't built for web scale. A custom ordering solution on the front end, with a thin integration layer to the AIS, gives you the UX control you need.
You're heading towards recertification or an external audit, and your current tools (mainly the home-built Excel workflows and SharePoint folders) won't hold up. Audit logging built in as standard, plus a structured role model, saves a great deal of work in the audit room later.
With OneDayBuild, we turn your idea into something tangible in one day for €1,150, so you can see whether further development is worth the investment. Decide to go ahead with the full build? Then we credit the full cost.
Explore OneDayBuild →A conversation in which we map out your current stack: which AIS you use, which integrations are in place, which compliance requirements apply (NEN 7510, MDR, BIG register), and exactly where the pain lies. Not a sales deck, but concrete questions for your pharmacists and IT lead.
A workshop with your team, plus short sessions with several pharmacists and assistants in the pharmacy itself, not just management. At the end: a concrete scope, a plan per sprint, and the first screen flows of the portal or the logistics layer. For hospital pharmacies we also involve the pharmaceutical safety committee and the EHR team.
A working build every two weeks that you can test in a staging environment with real test data from your AIS. A few sprints for an initial client portal, or a multi-sprint programme for a logistics layer or a multi-branch group platform. You decide per sprint whether we continue, scale up, or adjust the scope.
External penetration test in the final sprint, audit log checked, integrations with LSP, Vecozo and Z-Index/G-Standaard formally tested. Then a phased rollout to your branches or patient population, with ongoing management for security patches, monitoring, backups and further development. No big-bang go-live: a calm phasing that does not disrupt your pharmacy operations.
What pharmacy owners, hospital pharmacists and group IT usually want to know first.
A non-binding half-hour introductory call. Tell us where your current AIS falls short, whether that is a missing client portal, a manual logistics flow, a missing group layer or a clinical pharmacy application, and we will point you in the right direction. For wider context, see our pages on custom healthcare software, smart API integrations and enterprise software; for neighbouring specialisms, mental health software and laboratory software.
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