A locked-down kiosk application for self-service ordering terminals, check-in kiosks, ticket machines or information displays. We build the software for Android, iOS or Windows kiosk mode and integrate it with your existing systems, payment terminal, printer and scanner.
Users are usually facing the screen for the first time, standing up, and may only have thirty seconds. No menus, no manual, no IT helpdesk nearby. The interface must be immediately understandable — for a tourist wearing gloves, an older visitor, or someone who doesn't read Dutch. This forces choices that matter less in a regular app: fewer screens, larger buttons, more icons, shorter text and always a clear way back.
At the same time, it must not break. A kiosk app can run for months without a restart, cannot be Alt-Tabbed into a browser, restarts automatically after a crash, and must not freeze during a network outage. We have been building kiosk apps since 2017 for public spaces, healthcare front desks and hospitality venues, always custom-made with attention to the hardware context the software runs on. The combination of a locked-down operating system, good UX design for standing users and reliable integrations with payment terminals, printers and scanners makes or breaks the product.
From the first session, we look at the whole chain: where the kiosk stands, who walks past it, which flow it must support, which systems sit behind the scenes, and how you keep central control over hundreds of devices in the field? These questions determine whether a lightweight web kiosk will suffice or whether you need a fully native production application.
It depends on where the kiosk stands, who operates it and how deep the integration with your back office needs to be. In the first conversation we advise which fits — sometimes a lightweight web kiosk is enough, sometimes a genuine native app is needed.
A progressive web app that runs in full-screen mode on a tablet or touch screen. Suitable for information kiosks, audio tour information at museums, production feedback in factories or visitor surveys. Quick to roll out across a large fleet, easy to update without an app store process, and simple to connect to your existing web environment or CMS. A good choice if you are still learning how users interact with the kiosk and flexibility matters more than deep hardware integration.
An Android or iOS application that runs in true kiosk mode on an Elo, Touchsystems, Panasonic or similar touch screen. For self-ordering units in retail and hospitality, check-in kiosks in hospitals and outpatient clinics, or ticket sales at museums and leisure parks. Deep integration with your till, scheduling or patient system and the receipt printer. Works offline when the network drops, synchronises automatically afterwards, and stays stable even when the screen never switches off.
Mission-critical kiosk application with payment terminal, scanner, camera and printer integration. For self-order terminals with direct card payment, ID-scan kiosks at government agencies and banks, or parking and transport machines. Full telemetry and remote management for your rollout, and SLA monitoring so you know which kiosks are offline.
A production-ready kiosk application including everything needed to put it into production and manage it yourself.
Not every kiosk needs everything. We break the project down into modules so you can choose what suits the flow at your location. These are what we deliver most often.
Locked-down operating system, no escape to the underlying OS, no access to notifications or system settings. Automatic restart after a crash, and a watchdog that detects freezes and relaunches the app without anyone having to attend on site.
Large tap targets, high contrast, simple screen flows, glove-friendly for gloves in factories or colder spaces. Compliant with WCAG 2.1 level AA where the sector requires it, with optional text-to-speech for accessibility.
Barcode and QR scanning for tickets, boarding passes and products. ID scanning via NFC or OCR for passports and driving licences at government and bank kiosks. Camera input for age or identity verification where this can be done GDPR-compliantly.
Receipt printer via the ESC/POS protocol for till receipts and waiting room queue numbers. Badge printer for visitor passes and patient labels. Connection via USB, Bluetooth or network, with retry logic and error handling for when the paper runs out.
Unattended payment terminals from Adyen, Worldline, CCV and similar providers. Contactless card payments, iDEAL via QR, Apple Pay and Google Pay where needed. Full PCI DSS-secure flow, so you never handle card data.
Audio feedback for buttons and confirmations, plus full text-to-speech for visually impaired users. Important for government and transport kiosks, where WCAG compliance is often a tender requirement.
A central console giving you a view of all your kiosks: uptime, sessions per day, error reports and hardware status. Alerts go to your service team if a kiosk goes offline or a specific component (printer, scanner, terminal) fails.
Over-the-air updates to the application and underlying OS components via an MDM such as Scalefusion, Hexnode or your own channel. First rolled out to a pilot kiosk, then in phases. No engineers needed to install a new version.
Multiple languages on one screen, with automatic detection or a flag selection. For tourist locations, Dutch, English, German and French as standard, with Spanish, Italian and Chinese as options. Date, time and currency formats per locale.
The kiosk keeps working when Wi-Fi drops out. Orders, check-ins or tickets are held locally and synchronised once the network is back. For mission-critical locations, we build in 4G/5G failover as a second path alongside Wi-Fi.
With OneDayBuild, we turn your idea into something tangible in one day for €1,150, so you can see whether further development is worth the investment. Decide to go ahead with the full build? Then we credit the full cost.
Explore OneDayBuild →Applications vary enormously — from a McDonald's-style self-order station to a check-in kiosk at an outpatient clinic. Here are four sectors we work in most often.
Customers order and pay themselves without staff in between. Works for fast-casual, food courts, sandwich shops and petrol station shops. Receipt from the printer, order number shown on the screen in the kitchen. Integration with your existing till or POS.
Patients check in themselves at hospitals or outpatient clinics. Identification via DigiD, date of birth or patient number, integration with HiX, ChipSoft or Epic, and a badge printer for waiting room routing. Set up with care for GDPR.
Passport or ID application kiosks at municipal counters, parking tickets, NS and Connexxion stations, museums and attraction parks. Mostly in public spaces, so robust, vandal-resistant and available without staff.
Check-in and feedback kiosks in factories for shift registration and production reporting. Cash and coin deposit kiosks at banks without staff. Operable while wearing gloves, and clearly legible under factory lighting.
A conversation in which we establish who will be using the kiosk, which flows it needs to support, and what hardware is already in place or still to be chosen. We build the software — for the enclosure and touchscreen we work with suppliers such as Elo, Touchsystems and Panasonic, or a custom builder if you prefer. Read more about our app development in a broader sense.
A workshop with your team, plus a test with real end users — a few people who click through a prototype themselves. At the end: a concrete scope, screen flow, and a first UI in Figma. This is where we find out which texts are too long, which icons are unclear, and which buttons are too small to press with gloves on.
A working build every two weeks, on your target hardware. You test along, and your end users too where possible. We integrate early with the printer, scanner and payment terminal, because that is where hardware reality always turns out to differ from the documentation.
We start with a first pilot location, then roll out in phases across your entire fleet. From the remote management dashboard, you can see which kiosks are switched on, which sessions they have handled, and where errors occur. We push updates centrally, so nobody needs to visit each device in person.
What clients typically want to know before we start a kiosk project.
A free, no-obligation half-hour introduction. Tell us where the kiosk will be placed, who will operate it, and which hardware and back-office systems we need to work with. We'll listen and give you direction that's genuinely useful. Our app developers also work on related projects such as a ordering app, a field service app and a custom order management system, which often share the same flow.
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