An app project starts with an introductory call: half an hour to an hour in which we talk through the problem you want to solve, which systems are in place, and what expectations management, IT and field users have. The call is free and non-binding. Sometimes it turns out: this could be done with a progressive web app, or: an existing SaaS product is cheaper here. Other times: this is exactly the use case where a custom app adds real value.
If there is a suitable use case, we plan a discovery. We work out the solution at architecture and interaction level: native or cross-platform, which integrations (ERP, LIMS, eTMF, scheduling software, PMS), which data flows, which compliance requirements (GxP, GDPR, audit trail), and what the release pipeline looks like. We deliver a concrete plan with scope, timeline and budget.
This is followed by the build in sprints. At the end of each sprint, something working runs on real devices — first limited, then increasingly complete. This helps you discover early what doesn't work for the medical rep, the engineer, the receptionist or the guest. We work in your own repository, with code review, automated tests and a release process for both stores.
After go-live comes maintenance and optimisation: new iOS and Android versions, changing APIs, performance tuning, store feedback. We offer ongoing support or hand over neatly to your own team. Some clients have remained our long-term mobile partner; for others we deliver and provide support on request.