Do you replace Eventbrite, Cvent or Bizzabo?
Not for commodity events. A standard package is faster and cheaper for straightforward ticket sales. We only build custom software when the standard platform starts to constrain you: sector-specific flows (sport, culture), multi-event brands, B2B matchmaking at a trade fair, or a deep integration with your own CRM and point-of-sale system. If you are building resale, secondary markets or a structured auction format for scarce tickets, that borders on our work on an
auction platform or
marketplace platform. Standard platforms and custom software often run side by side: the wallet and visitor app custom-built, the ticket box office on an existing system.
NFC wristbands or QR codes for access and payments?
QR works well for access alone and is cheaper to distribute. An NFC wristband pays off once you also want cashless payments, zone control and social features. After the first scan the attendee does nothing more, and queue times at bars and entrances visibly drop. For sporting events and theatres, QR plus contactless card payment is often enough. For festivals and dance events, an NFC band with a cashless wallet is the standard recipe.
How does a cashless event work in practice?
Visitors link their wristband to an account in advance and load a balance, or do so on the spot at a top-up kiosk. At the bar or food stall, the wristband is scanned and the order is recorded directly on their account. After the event, visitors get their remaining balance back through a refund flow. For organisers, this means shorter queues, a real-time view of revenue per stage and stand, and hard data for the next edition. We integrate the system with your
payment platform and payment service provider so that settlement with exhibitors runs fully automatically.
Can you also set up hybrid and virtual events?
Yes. For hybrid and fully virtual events, we build live streaming, Q&A flows, breakout rooms and AI-driven matchmaking for networking. We usually work with an existing streaming layer (Vimeo, Mux, Agora) and build the attendee app, ticketing and sponsor features around it. Crucially, attendees should never feel they've moved to a "second page" when switching between live and online: everything runs through one account, one agenda and one wallet.
How do you handle GDPR when it comes to attendee tracking and wristband data?
Working in a GDPR-compliant way at events is mainly a matter of clear legal bases and data minimisation. Wristband tracking and BLE wayfinding are permissible provided attendees are informed and actively opt in to features that involve personal data (such as programme recommendations, social features and networking). We design transparent consent flows, limit data storage to what is needed for the event and payments, and build in retention policies and the right to erasure from sprint one. For events aimed at young people, we also take the UK's Children's Code (AADC) into account, and for payment data, PSD2.
What does a bespoke event platform cost?
It depends heavily on scope. A simple visitor app with a programme and push notifications is a considerably smaller project than a full cashless platform with wristband integration, point-of-sale integration, an exhibitor portal and a crew app. We work in sprints and, after a short planning phase, provide a concrete proposal based on your requirements, target audience and existing systems. We often start with one layer (ticketing, app or cashless) and expand per edition. This keeps the risk manageable and lets the platform grow alongside your event.
How do you deal with peak load on opening day?
Event software stands or falls on the few peak hours around doors opening and the headline act. We scale the backend horizontally, run the scanning app offline-first with later synchronisation, and carry out a load test beforehand with realistic peaks. Crew devices get their own cache and keep working if the network drops, with settlement with the payment service provider following once the connection returns. For stadiums and arenas, we also build a fallback flow so that gate control never fails completely. That difference between a good event and a disaster almost always lies in the robustness of that fallback layer.
Can you connect to our existing ticketing provider?
Yes. We don't automatically replace what already works well. Ticketing providers such as Paylogic, See Tickets, Ticketmaster, Eventbrite or a Dutch point-of-sale system now offer fairly mature APIs, to which we can connect our attendee app, wallet or crew layer. This keeps scope and risk small: the complex ticketing and fraud layer stays with the specialist, while the attendee-facing brand and the on-site experience are tailored to you. If the existing provider can't keep pace with your ambitions, migration may become an option, but that is a later step and not a prerequisite.
Do you also work with wristband suppliers such as Intellitix or Connect&GO?
Yes. The hardware side of cashless events (wristbands, scan units and top-up kiosks) is a market with a handful of specialist suppliers, including Intellitix, Connect&GO, Token Cashless, Playpass and Festicket. We rarely build the hardware ourselves. Instead, we integrate our app, wallet and back office with it. Which supplier suits you best depends on scale, location and any existing contracts. We're happy to help you make that choice during the selection phase.
What does a typical project with you look like?
We start with a short discovery phase: shadowing your team, mapping the systems currently in use, identifying the bottlenecks from previous editions and pinpointing which elements must truly set the event apart. We then plan sprints with measurable deliverables, such as a working ticketing flow, a first app version and a wallet prototype, and test early with an internal crew or a small group of visitors. In the run-up to the event, we carry out a load test, a dress rehearsal and a go/no-go decision. After the event, we deliver an evaluation based on data from the app, wallet and POS, so that the next edition can be planned with greater precision.
Do you also build hardware integrations with POS and scanning systems?
Yes. For cashless payments, we integrate with payment service providers such as Mollie, Adyen, CCV and Buckaroo, and with payment terminals from CCV, Pay., Worldline or similar. For entry, we work with QR scanners from standard ticketing providers or with the NFC readers supplied by your wristband vendor. On the food and beverage side, integrations with POS systems such as Untill, Lightspeed and Lessor are common. In that landscape, we see ourselves as the partner that stitches the separate pieces together into one visitor experience, rather than the partner that reinvents every hardware layer.