Custom software for inspecting doors, gates and roller shutters
A powered door is handed over once with a manufacturer's declaration and then used for years by people who never see that declaration. From the moment of handover it is a work equipment, and responsibility shifts to whoever uses the building. That is the point where the paperwork tends to fall apart.
Where the duty passes from the manufacturer to you
On installation, product legislation applies. An industrial or commercial door falls under NEN-EN 13241:2003+A2:2016, the product standard with performance characteristics, and carries CE marking under the Construction Products Regulation: Article 4 requires a declaration of performance, and Article 8 links the CE marking to it. The drive is covered by NEN-EN 12453:2017+A1:2021 for safety in use and test methods, and NEN-EN 12635:2002+A1:2008 for installation and use, including maintenance and repair. For automatic pedestrian doors, NEN-EN 16005:2023+A1:2024 applies, the current edition since April 2024.
After handover the regime changes. The door then becomes work equipment and falls under the Dutch Working Conditions Decree (Arbobesluit). Article 7.4a requires an inspection after installation and before the equipment is first put into use, and thereafter inspections as often as necessary to ensure it remains in good condition. An additional inspection is required whenever exceptional events have occurred: the law cites natural phenomena, changes to the work equipment, accidents involving it, and prolonged periods out of use. Inspections are carried out by a competent person or body.
Two things in that article are underestimated. Paragraph six states that the written evidence of the inspections carried out must be present at the workplace and shown to the inspector on request; article 7.5 adds that a maintenance log belonging to a piece of work equipment must be kept properly. So the evidence should be at the door, not in your maintenance contractor's system. And the law sets no fixed interval: according to the Arboportaal, the frequency depends on the type of work equipment and how intensively it is used, with the explanatory notes to the Arbobesluit citing once a year as a safe minimum.
The file builds up from what the engineer finds at the door. That is what the page on the on-site door inspection app is about.
How we build this
The unit is the individual door, not the contract. A single service visit touches seven doors; what you need later is the history of door four.
Every door, gate and roller shutter with its location, type, drive, year of installation and the safety devices fitted to it. Without that register there is nothing to attach evidence to.
Handover documents, operating manual, the inspection at commissioning and everything measured or repaired since. In practice this is scattered across mailboxes.
A gate that moves all day needs a different rhythm from a roller shutter that opens twice a week. The trigger from the fourth paragraph should also be recorded.
A failed safety device is not a note but a condition of the door, with a corrective measure and a repair date recorded beneath it.
What the software actually does
The file per unit holds it all together. What else you need depends on the number of doors and locations.
Door file per unit
Handover documents, inspections, measurements, faults and repairs brought together for a single door. A service report per visit never gives you that.
Interval per door, not per contract
Each unit has its own interval, with an extra inspection after a collision, a renovation or prolonged downtime.
Measurements of the safety features
Force measurements, photocells, safety edges and emergency release with their readings per door. The limit values come from your inspection protocol and can be adjusted.
The door opens its own file
A code on the unit brings the engineer straight to the right history, instead of searching by descriptions such as rear gate left.
From finding to repair
A fail puts the door into a visible state and it stays that way until the repair is recorded. A finding without follow-up is the first thing noticed after an accident.
Connecting to your maintenance contractor
Work orders and inspection reports come in through integrations and land on the asset record, instead of as a pile of files per visit.
Who we build for
Who manages the doors determines where the emphasis lies. Four situations.
Door and roller shutter service companies
You inspect for dozens of clients and supply the evidence they are held to. Your advantage is that the client sees their file without having to ask, through a portal.
Property and building managers
Many buildings, many doors and several suppliers. The question you cannot currently answer is which doors are overdue. If there is more inspection work across your buildings, see also NEN 3140.
Distribution centres and production sites
High-speed doors and loading dock gates that move all day, with collisions a regular part of the work. This is exactly where the trigger from the fourth paragraph most often occurs, and where it is least often recorded.
Healthcare, public buildings and retail
Automatic pedestrian doors that people walk through and cannot easily step aside from. It is not the volume that matters here, but whether every door can demonstrably be checked. See also the inspection app.
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Standards are replaced and inspection protocols differ between organisations. Everything related to inspection points, limit values and intervals should be configurable.
Why Appfront
The evidence stays with the door
Article 7.4a requires proof documents at the workplace. We build the record per unit, accessible at the door itself and not only from your supplier.
A deadline per door, not an annual list
The type and intensity of use determine the rhythm. We set the interval per unit and add the events that trigger an additional inspection.
Measured values, not just a tick
We record the measured value alongside the limit you apply. A ticked line says little; a series of measurements shows when a drive is drifting.
We do not determine your inspection regime
You and your expert decide which protocol you follow and how often you inspect. We build the record that lets you demonstrate that choice.
Security and privacy
A door register shows which access on which site no longer closes properly, and that sits in the same list as the open findings. We set access by role and by location, give a service company only its own sites, and log every view. A technician sees the doors they work on, not the wider portfolio around them.
Beyond that, the durability of the evidence is the whole point. An inspection that can be quietly edited after the fact is exactly the document that gets questioned after an accident. We record inspections, measurements and findings with time, person and unit, and any correction appears as a visible correction alongside the original value. How we handle security ourselves is set out in our information security policy; reports from outside come through our coordinated vulnerability disclosure policy.
Frequently asked questions about door inspection
The law does not set a fixed interval. Article 7.4a of the Dutch Working Conditions Decree states that a work equipment subject to wear must be inspected as often as necessary to guarantee its good condition. The Arboportaal explains that this depends on the type and intensity of use, and the explanatory notes to the Decree name once a year as a safe minimum. What is appropriate is for you to determine with your expert.
No, these are two different things. The CE marking relates to placing on the market: the manufacturer declares that the product meets the requirements at the point of supply, for a door under the Construction Products Regulation and the product standard NEN-EN 13241. After that, the door lasts for years, wears and gets bumped. The inspection obligation begins where that declaration ends.
The law is specific on two points: written proof of the inspections carried out must be present at the workplace and shown to the inspector on request, and a maintenance logbook belonging to the work equipment must be kept properly. In practice, you add the handover documents and the operating instructions. What the product standards themselves require in documentation is set out in the standard texts, which are not publicly available; check this with your inspecting party.
Whenever exceptional events have occurred that may have harmful effects on safety. The law names natural phenomena, changes to the work equipment, accidents involving it, and prolonged periods out of use. For gates in a distribution centre this is not theoretical: a collision is an accident involving the work equipment.
Not for the inspection itself. Regulation (EU) 2023/1230 applies from 14 January 2027 and on that date repeals the 2006 Machinery Directive. It covers the design, construction and placing on the market of products and contains no periodic inspection obligation. That obligation remains in the Dutch Working Conditions Decree (Arbobesluit). What changes for you is on the procurement side, with new doors.
That is the broader version: every piece of work equipment gets an interval, an inspection point and a rejection rule. See the inspection logbook. This page covers what is additional for doors: the safety devices on the drive, the measurements taken on them and the file per unit. If you also have lifting and hoisting equipment, see lifting and hoisting equipment.
Yes, and that is usually the goal. We give a service company access to its own sites, so that inspections and measurements end up in the same file as your own records. This saves you from merging reports from three parties that each use different names for the same gate. If maintenance is broader in scope, this connects to maintenance software.
That depends on the number of doors and locations, whether documents from existing records need to be moved across, and whether it integrates with work-order or maintenance systems. The register with a record per asset is usually quick to put to use and immediately shows what is overdue; integrations and a portal cost more. We give you a reasoned estimate after the discovery phase.
Do you know whether your door file would pass an audit?
Pick any gate in your largest building and ask for the inspection report and the latest measurements for that one door. If nobody can show them on the spot, the file does not exist in the way the Working Conditions Decree (Arbobesluit) intends. We build this as a standalone application and as part of a broader custom software project.