Custom support plan software for disability care
Appfront builds software for care providers in disability care who create and maintain a support plan for each client: the client's wishes and goals in plain language, agreements on support per area of life, risks and the agreements made about them, involvement of the client and their representative, evaluations on time, and the integration with support workers' daily reporting. So the plan doesn't sit in a drawer, but guides the support given every day.
What is support plan software in disability care?
In disability care, every client has a plan that describes what the client wants, what is going well, what they need support with and what agreements have been made about it. The plan is drawn up with the client and often with a representative, and evaluated periodically. Support plan software brings that plan to life: understandable for the client, usable for support workers, and evaluated on time.
In many organisations the plan is a text document that is updated once a year. Support workers don't read it in the daily rush, and their reporting doesn't relate to the goals in the plan. An evaluation slips because nobody is reminded of it. The client receives a document that isn't written in their own language. And when the inspectorate asks a question, you have to search for what was agreed.
We build custom software because the plan has to fit your care: how your organisation works with clients, which areas of life and methodology you use, how clients and relatives are involved, which EHR you have, and which requirements apply to involuntary care. What the rules require of you is something you determine with your quality department or adviser; the software helps put it into practice.
Client's plan
Wishes, goals and agreements per area of life, in plain language and with visuals where that helps, drawn up with the client.
From plan to day
Goals that carry through into daily reporting, so support workers know what they are working on and the evaluation rests on facts.
Evaluation on time
Evaluation moments with notifications, and the involvement and signatures of the client and representative recorded.
How we build your support plan software for disability care
We start with one home or group: what the plans look like now, how they are used, and how evaluations go.
Your methodology, life domains, involvement of clients and family, EHR and requirements for involuntary care.
The client profile, goals and agreements per life domain, and the view for the client.
Goals linked to daily reporting, evaluation moments with notifications, and signing.
Integration with the EHR and scheduling, quality reporting, and then ongoing maintenance.
What support plan software for disability care actually does
The components below appear at almost every disability care provider. Which ones you need depends on how you work.
Client profile
Who the client is, what the client wants and can do, and what matters to them.
Goals and agreements
Goals and agreements about support, per life domain.
Understandable plan
A view in plain language and with images, for the client.
Reporting on goals
Daily reporting linked to the goals in the plan.
Evaluation
Evaluation moments with notifications, and the outcome recorded.
Signing
Involvement and approval from the client and their representative.
Who we build support plan software for in disability care
The software is intended for care providers where the plan is currently a separate document.
Supported living
Clients who live at a residential location. The plan and the daily reporting are the core.
Day activities
Clients with goals for work and activities. The goals per life domain matter most.
Outpatient support
Clients who live independently. Evaluation and involvement are what is needed.
Small-scale care providers
Their own way of working with few clients. The understandable plan is the core.
Test your idea first: a working prototype in 1 day
With OneDayBuild, we make your idea tangible in a single day for €1,150, so you know whether further development is worth the investment. Decide to go ahead with the full build? Then we deduct the cost in full.
View OneDayBuild →Technology and integrations
This page is about the support plan. For care software in general, see our page on care software, for staffing based on care needs our page on scheduling by care intensity, and for youth care and Wmo our page on Wmo and youth care software. You can read about our approach on building custom software.
Why Appfront for your support plan software in disability care?
A plan that nobody reads changes nothing about the support. That is what we build on: a plan the client understands, goals that carry through into the day, and evaluations that don't get forgotten.
Client-centred
The plan uses language and images the client understands, and the client has a say.
Goals in the day
Support workers report against the goals. The evaluation rests on what has actually happened.
Evaluation on time
A notification before an evaluation lapses, with family members included.
Security and privacy in support plan software for disability care
The software contains health data and personal information about clients, which are special category personal data. Access is set up per role: support workers see their own clients, while the client and representative see only their own plan. Every access is logged.
The software runs in a European data centre, with encrypted storage, daily backups and two-factor login, and with attention to the information security standards for healthcare.
Frequently asked questions about support plan software for disability care
Questions care providers ask before getting started.
It records the profile, goals and agreements per life domain for each client, creates an understandable view for the client, links the goals to daily reporting, notifies you of evaluation moments, and records the involvement of the client and their representative.
In long-term care, care providers must agree on the care with the client and review it periodically. Involuntary care is subject to additional rules under the Care and Compulsion Act (Wet zorg en dwang). What exactly applies to your organisation is something you determine with your quality department or adviser.
Yes. The plan can be shown in plain language and with images, and the client or their representative can view it in a portal if you want.
When writing a report, support workers choose the goal it relates to. That way, the evaluation shows what has been done for each goal.
Yes, where that applies to your clients. The agreements and the steps that go with them are recorded according to your way of working.
Usually not. The plan can be a component alongside your EHR, with an integration for client data and reporting. If your EHR supports the plan well, custom software may not be necessary.
Check that first. Many EHRs have a care plan module, and that is enough if your way of working fits it. Custom software makes sense if you have your own methodology, if the plan must be understandable for clients, or if goals and daily reporting do not align well.
A plan the client understands and the support worker actually uses?
Tell us how you currently work with support plans, which methodology you use and which EHR you have. We will show you what the plan, the reporting and the evaluation look like.