Custom workshop planning software for bicycle repair
Appfront builds workshop planning for bicycle shops: appointments based on the time a repair actually takes, job cards with the parts included, a schedule per mechanic, and a customer who receives a message when the bike is ready. So the workshop doesn't grind to a halt in spring, and the shop knows what it promises.
What is workshop planning software for bicycle repair?
Workshop planning for bicycle repair starts with one question: how long will this take, and when does it fit? A punctured tyre takes fifteen minutes, an e-bike with a drive fault is a diagnosis, an order and a second appointment. The software knows the time for each type of job, sees what is free for each mechanic, and gives the customer an appointment that works, at the counter, over the phone or via the website.
Without planning, the workshop becomes a heap. Bikes arrive on the day the customer has time, sit for a week waiting for a part that is only ordered once the bike is opened, and the customer rings every day to ask whether it is ready. In spring, when everyone takes their bike out of the shed at once, waiting times stretch to weeks and the shop turns away work it could have done.
We build custom software because a bicycle workshop operates by different rules than a garage: short jobs between long ones, e-bikes requiring manufacturer diagnostic equipment, warranty work that must be claimed from the supplier, and lease bikes where the rider is not the payer. A general planning package knows appointments, but not the job card with parts, not the warranty claim, and not the leasing company that must approve.
Appointments based on capacity
A time for each type of repair, an agenda for each mechanic, and an appointment that fits, with a pre-ordered part where it is known in advance.
Job card with everything included
Customer, bike, complaint, diagnosis, parts, labour and photos on one job card, from intake to payment, including warranty and lease work.
Client kept informed
Appointment confirmation, a message when extra work needs approval, and a message when the bike is ready. No more phone calls asking whether it is done yet.
How we build your workshop planning software for bicycle repair
We begin in your workshop: what kind of work comes in, how it is currently scheduled, and where the bikes wait. The planning follows from there.
Types of repair and how long they take, the number of mechanics and their specialisations, peak periods, parts suppliers, and the arrangements with leasing companies and manufacturers on warranty.
The agenda per mechanic with time per type of work, appointments at the counter and via the website, and the job card with complaint, diagnosis, parts and hours.
Ordering parts from the job card, with the status of each order, and customer messages: confirmation, approval for extra work, and ready-for-collection notices.
The integration with your till, warranty claims to manufacturers and invoices to leasing companies, followed by maintenance and ongoing development.
What workshop scheduling software for bicycle repair actually does
The components below feature in almost every bicycle workshop. Which ones you need depends on the share of e-bikes and on how you handle leasing and warranty.
Appointment scheduling
An agenda per mechanic with time per type of repair, and appointments booked at the counter, by phone or via the website, taking into account what is available.
Work order
Customer, bicycle with frame number, complaint, diagnosis, parts, hours, photos and the status from arrival to collection.
Parts ordering
Ordering parts from the job card with your suppliers, with the status of each order and the job card waiting until the part arrives.
Customer messages
Confirmation, a proposal for extra work with approval by phone, and a ready-for-collection notice with pick-up times. By SMS, email or messaging app.
Warranty and lease
Warranty work with the claim to the manufacturer, and leased bicycles with the invoice to the leasing company, kept separate from what the customer pays themselves.
Workshop overview
What comes in today, what is waiting for a part, what is ready and how many hours are free tomorrow. On a screen in the workshop.
Who we build workshop scheduling software for bicycle repair for
The software is intended for shops where the workshop is a business within a business and where the schedule currently determines how much work can be accepted.
Bicycle shops with a workshop
Sales and repair under one roof, with the workshop as a steady source of income. Appointment scheduling and ready-for-collection notices are the core.
E-bike specialists
Diagnosis with manufacturer equipment, software updates and warranty claims. The job card with diagnosis and the claim to the manufacturer matter most.
Workshops for leased bicycles
Riders who do not pay and leasing companies that give approval. The separation between rider, company and warranty is what is required.
Bicycle repairers with multiple branches
Mechanics and work spread across locations. Scheduling per branch and an overview for the owner are the core.
Test your idea first: a working prototype in 1 day
With OneDayBuild, we turn your idea into something tangible in one day for €1,150, so you can see whether further development is worth the investment. Decide to go ahead with the full build? Then we credit the full cost.
Explore OneDayBuild →Technology and integrations
This page is about the workshop of a bicycle shop. For the workshop of a car garage, with MOT and parts per registration plate, see our page on workshop planning for a car garage, and for the business as a whole, our page on garage business software. You can read about how we work at building software.
Why Appfront for your workshop scheduling software for bicycle repair?
A workshop schedule that adds up is a shop that can say yes. That is what we build on.
Time per type of work
The schedule works with what a repair actually costs, measured in your workshop. That way a puncture fits between two e-bikes rather than behind them.
Part before the bicycle
Once the complaint is known, the part is ordered before the appointment. The bicycle comes in when the part is there, not the other way round.
Messages instead of calls
The customer hears from you when the bike is ready and what it costs. That saves the counter the phone calls that currently interrupt the day.
Security and privacy in workshop scheduling software for bicycle repair
Job cards contain customer details, frame numbers and, for lease bikes, details of the rider and the leasing company. Access is set up by role: mechanics see the job card and the schedule, the counter sees the customer and payment, and the owner sees the figures. Messages to customers go through channels you choose and contain no more than the status and the amount.
The software runs in a European data centre, with encrypted storage and daily back-ups. Integrations with tills, suppliers and manufacturer systems use their own keys, which can be revoked per integration.
Frequently asked questions about workshop scheduling software for bicycle repair
Questions that bicycle shops ask before getting started.
It schedules repairs according to how long they take and which mechanics are free, keeps a job card for each bike with the complaint, diagnosis, parts and hours, orders parts from the job card and keeps the customer informed about the appointment, extra work and collection. Warranty and lease work are handled separately from what the customer pays themselves.
Yes. The customer chooses the type of work and sees the slots that fit the time it takes and what is available. Work that first needs a diagnosis is scheduled as a diagnosis appointment. You decide what customers are allowed to book themselves.
From the job card, the mechanic orders the part from your supplier, and the card receives the status waiting for part. If the complaint is already known when the appointment is made, the part can be ordered in advance, so the bike is only brought in once the part has arrived.
Yes. The job card has room for the outcome of the diagnosis and the software update, and warranty work is prepared as a claim to the manufacturer. The diagnostic equipment itself remains the manufacturer's; the software records what came out of it and what was done with it.
The job card records the rider and the leasing company separately. Work covered by the lease is invoiced to the company, with the approval they give in advance; work the rider pays for itself is charged through the till. This way the counter doesn't have to work out who pays for what.
Yes. Customers and items come from your till, the job card is settled via the till, and revenue stays in one place. We connect to the package you use; the scheduling doesn't become a second till.
Check that first. Till packages for the bicycle trade often include a job card and a diary, and that may be enough. Custom development makes sense when scheduling by capacity is the bottleneck, when e-bikes, warranty and lease make up a large part of the work, or when you want to inform customers automatically.
Is your workshop scheduled around what actually fits?
Tell us how many mechanics you have, what share of the work is e-bike, warranty or lease, and how long the waiting time gets in spring. We'll show you what the schedule, the job card and the customer messages look like.