Custom conflict of interest checking software
Appfront builds custom software for conflict of interest checking: for every new client or matter, it automatically checks for conflicting interests against your existing relationships, parties and previous matters. It includes a searchable database of clients and opposing parties, name and entity matching that also recognises variants and aliases, ethical walls to shield files, and a watertight record of every check and approval. For law firms, accountancy and audit firms, notaries and consultancies that want to handle acceptance carefully and demonstrably.
What is conflict of interest checking software?
Conflict-of-interest software, also known internationally as conflict checking software, automatically checks every new client or matter for conflicting interests with your existing relationships, parties and previous matters. At its core are a searchable database of clients and opposing parties, name and entity matching that also recognises variants and aliases, and a record of each check performed together with its approval. This means the answer to an acceptance question is backed by evidence rather than recalled from memory or pieced together from scattered folders.
Off-the-shelf packages often force your way of working into a fixed mould. Yet acceptance and conflict policies differ greatly between firms and professions: a law firm tests against different rules of conduct than an accountancy firm or a notary, and whether a match is blocking or advisory also varies. Custom software fits your process rather than the other way round, and can grow with you as your policy, your professional rules or your organisation change. That prevents shadow lists in scattered spreadsheets and keeps every check traceable.
This page is specifically about conflict-of-interest checks at client acceptance. For deadline monitoring and matters after acceptance, see our page on docketing software, and for managing a trademark and patent portfolio, our page on intellectual property software. You can also read more about our broader approach to custom software.
Check before you take on a matter
For every new client or matter, the software searches your relationships, parties and previous files for conflicting interests. The case handler gets immediate insight into potential conflicts, before a file is opened and before any commitments are made.
Ethical walls that really shield
With information barriers, you shield a file from staff who may have a conflicting interest. Only the assigned team has access, the shielding is logged and you can demonstrate that the separation was actually enforced.
Demonstrable and traceable
Every check, assessment and approval is recorded in a watertight audit trail. This lets you demonstrate to a regulator, a disciplinary tribunal or your own compliance team that the check was carried out and on what grounds a matter was accepted or declined.
How we build your conflict-of-interest software
We work step by step and involve your case handlers, partners and compliance officer early on. From a thorough exploration of your acceptance process, rules of conduct and existing systems through to go-live and ongoing maintenance, every step is aimed at software that your firm understands, trusts and can demonstrably use with care.
We map your acceptance process: how a conflict check currently works, who reviews it, where matches are blocking and how ethical walls are set up. Together we determine which data, sources and authorisations are needed and what can safely be left out.
We design the data model for clients, opposing parties and related entities, the matching logic for variants and aliases, the authorisation model for information barriers, and the approach to recording, approval and logging.
We build in short iterations with automated tests, structured logging and monitoring. You see working versions along the way and help steer priorities, matching quality and how well the software fits your practice.
A controlled go-live with data validation and a safety net, followed by ongoing maintenance, monitoring and further development as your policy, your professional rules or your organisation change.
What conflict-of-interest software actually does
We tailor every application to your acceptance process, rules of conduct and existing systems. Below are the features we deliver most often for firms that need to check new clients and matters for conflicting interests.
Searchable parties database
A central, searchable database of clients, opposing parties, authorised representatives and related entities. Every new relationship is recorded and automatically included in future checks, so your view of potential conflicts stays complete and up to date.
Name and entity matching
Matching that searches not only on the exact name but also recognises variants, aliases, former names and related entities such as parent companies and subsidiaries. Hits are scored, so your case handler doesn't miss a relevant match and doesn't lose time to noise.
Ethical walls
Case-level information barriers that shield a matter from staff with a potentially conflicting interest. Only the assigned team has access, others are blocked and the screening is logged, so the separation can be demonstrably maintained.
Recording & approval
Every check is recorded with the search query, the hits, the assessment and the decision, followed by an approval step by a partner or compliance officer before the file opens. Acceptance thus becomes a deliberate, well-founded decision.
Audit trail
A watertight, non-editable log of who searched, assessed, approved or screened what. This lets you demonstrate to the regulator, disciplinary tribunal or auditor that your conflict check was carried out consistently and diligently.
Integration with your systems
Integrations with your practice management, case management or CRM system via API or web services, with enrichment from public sources such as the KvK Business Register. This keeps the conflict database up to date without double entry and ensures every check draws on your most recent data.
Who we build conflict of interest check software for
The duty to check for conflicting interests applies to several professions, each with its own code of conduct and duty of confidentiality. For each of them, we build software that fits their acceptance process and the way they have to account for their decisions.
Law firms
Firms that must check against the rules of conduct on conflicting interests before taking on a case, with the option to shield a file via ethical walls when an instruction would otherwise have to be declined.
Accounting and audit firms
Firms that must safeguard independence and, for every new engagement or client, check for threats to that independence. The software supports acceptance and continuation with a traceable record of the assessment.
Notaries
Notary firms that safeguard their impartiality and check for conflicting interests for every deed or party. With a searchable database and watertight recording, the diligence required in the exercise of their office remains demonstrable.
Consultancy
Advisory firms that need to keep engagements from competing parties separate and want to prevent a new engagement from clashing with an ongoing one. A well-designed KYC and AML compliance system often ties in with this.
Test your idea first: a working prototype in 1 day
With OneDayBuild, we make your idea tangible in a single day for €1,150, so you know whether further development is worth the investment. Decide to go ahead with the full build? Then we deduct the cost in full.
View OneDayBuild →Technology and integrations
We build with a modern, maintainable web stack and, where needed, integrate with your existing systems and with public sources. For conflict of interest checks, the most relevant are an integration with your practice management, case management or CRM system so the conflict database draws on current data, and enrichment with the KvK Business Register to map related entities. We set up every integration with data minimisation, so only what the check requires is requested. Read more about custom software.
Why Appfront for your conflict of interest check software?
Appfront builds custom software for organisations with strict requirements for diligence and confidentiality, and always starts with a thorough analysis of your acceptance process, rules of conduct and existing systems. Conflict checks must not only be technically sound, but also fit the professional rules and the confidentiality your firm operates under.
We build in privacy by design and data minimisation from the architecture up, and write clear documentation so that your own team or a future supplier can understand and maintain the software. No black box, but transparent code and clear agreements on authorisation, information barriers, logging, monitoring and maintenance.
You work with a single point of contact who understands both the technology and the client acceptance process. That keeps communication lines short, prevents miscommunication and speeds up decisions when choices need to be made during the build about matching logic or the set-up of ethical walls.
Also take a look at our related services: docketing software for deadline and case monitoring, intellectual property software for portfolio management and a KYC and AML compliance system. Have any questions? Get in touch.
- Custom software for firms with high confidentiality requirements
- Name and entity matching on variants and aliases
- Ethical walls with demonstrable shielding of files
- Recording of checks and approvals with a watertight audit trail
- Privacy by design and data minimisation as a starting point
- Integration with your practice management or CRM system
- Enrichment with the KvK Trade Register
- Role-based authorisation and least-privilege principles
- Clear documentation that your team can read and maintain
- Single point of contact and ongoing maintenance
Security and privacy in conflict of interest checking software
A conflict database contains confidential information about clients, opposing parties and ongoing cases, and is often subject to professional secrecy or a duty of confidentiality. That is why privacy by design is central. We apply data minimisation and set up authorisation based on role and need-to-know, so that only the assigned team can see a shielded file. Every access and change is logged, so it is always traceable who has viewed which file and whether an information barrier has been upheld.
We build in line with the GDPR and the OWASP security standards, with encryption in transit and at rest, separation of files between teams and agreed retention periods. We document data flows and authorisations so that your record of processing activities stays complete and you can demonstrably stay in control of who has access to which conflict data.
More about our approach to security: information security policy and coordinated vulnerability disclosure policy. Discuss your situation without obligation via our contact form.
- GDPR-compliant data processing and data minimisation
- Role-based access and least-privilege principles
- Ethical walls with file-level shielding
- Encryption in transit (TLS 1.2+) and at rest
- Separation of files between teams and engagements
- Watertight audit logging of access, changes and shielding
- Agreed retention periods per data flow
- Built to OWASP standards, with documentation for your record of processing activities
Frequently asked questions about conflict of interest checking software
Answers to the questions we get asked most often about custom software for conflict checking.
Conflict of interest checking software, also known as conflict checking or conflict-of-interest software, automatically checks for every new client or case whether conflicting interests exist with your existing relationships, parties and previous cases. At its core is a searchable database of clients and opposing parties, name and entity matching that also recognises variants and aliases, and a record of the check performed together with its approval. Custom software lets you set this up according to your own acceptance policy and rules of conduct, rather than adapting your way of working to an off-the-shelf package.
In practice, parties rarely appear in your systems in exactly the same way. A company may be listed under a trading name, a registered name and an abbreviation, and individuals differ in spelling, initials or name format. The software therefore matches not only on exact names but also recognises variants, aliases, former names and related entities such as parent and subsidiary companies. Results are scored and presented for review, so a person makes the final judgement and the firm never misses a relevant match.
An ethical wall, also known as an information barrier or Chinese wall, shields a matter or file from certain staff members, so that confidential information does not reach people with a potentially conflicting interest. In the software, you set this up as authorisation rules at file level: only the assigned team can see the file, everyone else is blocked, and that restriction is logged. This lets you accept a matter that would otherwise have to be declined because of a conflict, and demonstrate that the separation was actually enforced.
We build custom. Acceptance and conflict policies differ per firm and per profession: a law firm tests against different rules of conduct than an accountancy firm or a notary, and whether a check is blocking or advisory also varies. Custom software fits your actual acceptance process and can grow as your policy, professional rules or organisation change. After an intake conversation, we decide together which functionality matters most and in what order to develop it, without promising a fixed lead time or price that we cannot yet substantiate.
Every conflict check that is run is recorded with the search query, the matches found, the assessment of each match and the final decision on whether or not to accept the matter. This comes with an approval step, for example by a partner or compliance officer, before a file is opened. Everything is captured in a complete audit trail, so you can later demonstrate that the check was carried out, who assessed what, and on what grounds the matter was accepted or declined.
A conflicts database contains sensitive data about clients, opposing parties and ongoing matters, and is often subject to professional secrecy or a duty of confidentiality. We build privacy by design and data minimisation into the architecture from the start: role-based access, file shielding through ethical walls, encryption in transit and at rest, and complete logging of access and changes. This lets you demonstrably comply with the GDPR and maintain the confidentiality your professional rules require.
Yes. Conflict checking is most valuable when it draws on your current client and matter data. We therefore connect to your existing practice management, case management or CRM system via API or web services, and can enrich entity data with public sources such as the KvK Business Register. This keeps the database up to date without duplicate data entry, and every new relationship is automatically included in future checks.
We build for organisations that need to check for conflicting interests before accepting an engagement: law firms, accountancy and audit firms, notaries and consultancy organisations. The software supports both the practitioner who wants to take on a matter and the partner or compliance officer who oversees acceptance, with attention to the rules of conduct and confidentiality that apply to each profession.
Ready to build your conflict of interest checking software?
Tell us how your acceptance process is set up and where you run into problems, from conflict checks and ethical walls to recording and approval. We're happy to advise on matching logic, integrations, privacy and information security. In a no-obligation initial conversation, you'll get a clear picture of the possibilities for custom software that fits your firm.