Custom app development for the fibre connection survey report
Appfront builds apps for contractors and network builders bringing fibre to homes and businesses: during the survey, the route from the street to the façade, the point of entry and the connection point inside, photos, particulars such as paving or a crawl space, and the resident's agreement, recorded on a tablet and sent straight to the crew doing the installation. So the engineer knows what to expect, and there is no argument about where the cable enters the home.
What is an app for surveying a fibre connection?
Before fibre goes into a home, someone comes to inspect: where the cable runs from the pavement to the façade, where it goes through the wall, where the connection point comes inside, what is in the way. That is the survey. An app for the survey report records these arrangements with photos and a sketch, obtains the resident's agreement, and passes the report on to the crew making the connection.
Without such an app, the survey lives on a paper form with a drawing, and photos on the surveyor's phone. The crew who arrives weeks later does not know exactly what was agreed, and the resident remembers a different spot. A survey with a particular, such as a garden with expensive paving or a home without a crawl space, only surfaces when the crew is at the door. And the client wants to know the status per address.
We build custom because the report has to match your projects and clients: which data your client requires per survey, how you receive addresses and schedules, which particulars the installation must know, and which system holds the planning and handover. A generic inspection form has fields; it does not know a route from pavement to façade with a resident's agreement.
Route and location
The route from the street to the façade on a sketch or aerial photo, the point of entry into the façade and the connection point inside, with photos for each point.
Resident's agreement
The agreements on route and location reviewed with the resident and signed on the tablet, so there is no dispute later.
Through to installation
The report with particulars goes straight to planning and the installation crew, and the client sees the status per address.
How we build your app for surveying a fibre connection
We start with a project: how many addresses, what data the client requires, and how often a crew was surprised by something that should have been seen during the survey.
How you receive addresses and orders, which data clients require per survey, and which systems hold planning and handover.
The app for the surveyor with address, route, location, photos, particulars and the resident's agreement, also offline.
Surveys with a particular or without agreement flagged as exceptions, with a follow-up visit or a query to the client.
Passing through to planning and the crew, the status per address for the client, and then maintenance and expansion.
What an app for surveying a fibre connection actually does
The components below come up in almost every fibre installation contractor's work. Which ones you need depends on your clients and on how you currently survey.
Addresses per project
Addresses from the network owner's order, grouped by neighbourhood and by day for the surveyors.
Route and sketch
The route from street to façade, drawn on a sketch or aerial photo, with the distance and the type of surface.
Location and photos
The façade entry and the connection point inside, with photos, and particulars such as paving, a crawl space or a listed building.
Resident's agreement
The arrangements discussed with the resident and signed on the tablet, or a record of why there is no agreement.
Deviations
Surveys with an obstacle or without agreement recorded as an open item, with a follow-up visit or a query to the client.
Status and reporting
Status per address from survey through to installation, progress per project, and the report in the format the client requires.
Who we build an app for surveying a fibre connection for
The app is intended for contractors who currently record surveys on paper or in separate apps.
Contractors in fibre roll-out
Thousands of addresses per project with fixed crews. The survey and the handover to installation are the core.
Subcontractors and surveyors
Surveys for several clients, each with their own form. One report per client matters most.
Network builders
In-house installation from street to home. Status per address and reporting are what is needed.
Telecom companies
Connections for business clients with particular situations. The agreement and the particulars are the core.
Test your idea first: a working prototype in 1 day
With OneDayBuild, we turn your idea into something tangible in one day for €1,150, so you can see whether further development is worth the investment. Decide to go ahead with the full build? Then we credit the full cost.
Explore OneDayBuild →Technology and integrations
This page is about the survey at a home connection. For the fibre network itself, see our page on fibre software; for telecoms in general, our page on custom telecom software; and for engineers with work orders, our page on a field service app. You can read about our approach on software development.
For the job the survey belongs to, from receipt to completion sign-off, there is our software for FttH connection jobs.
Why Appfront for your app for surveying a fibre connection?
A connection is quick to make when everyone knows what has been agreed. That is what we build on: route and connection point recorded, agreement on site, and the crew that holds the report.
No argument at the door
The resident has signed off the route and location. The crew carries out what was agreed.
No surprises for the crew
Paving, crawl space, listed building: the details are in the report. The crew arrives prepared.
Status per address
The client sees where each address stands. Asking how far the project has got is a glance at the screen.
Security and privacy for an app for surveying a fibre connection
The app holds addresses, residents' details, photos of homes and signatures. Access is set by role: the surveyor sees their addresses, the planner the project, the client only their own addresses. Photos inside the home are only taken and shared as far as the connection requires.
The app runs in a European data centre, with encrypted storage and daily back-ups. Resident data is not kept longer than the agreements with the client require.
Frequently asked questions about an app for surveying a fibre connection
Questions contractors ask before getting started.
At the survey, they record the route from street to facade, the location of the facade entry and connection point, photos and particulars, obtain the resident's sign-off with a signature, flag any deviations, and pass the report on to scheduling and the installation crew.
Yes. The day's addresses are on the tablet, and the survey is captured offline. Everything is sent as soon as there is signal.
Yes. For each client you define which data belongs in the report and in what format. A surveyor working for several clients uses one app with the correct form for each address.
The survey is then recorded as a deviation with the reason, and a follow-up visit or a query to the client is arranged. The address remains open until the survey is complete.
After the survey, the report with route, photos and special features goes to planning and is available to the crew on the day of installation, on the same tablet or phone.
Yes. For each address and each project the client can see the status from survey through to installation, and can view or export the reports.
Check that first. Some network owners provide their own survey app, and that is enough if you work for a single client. Custom development makes sense if you work for several clients, if the survey needs to tie into your own planning and crews, or if special features need to flow systematically through to installation.
A survey that tells the crew exactly what was agreed?
Tell us which clients you work for, how many addresses each project has and how you currently carry out surveys. We will show you what the survey, the consent and the report look like.