The 10 best agencies for automating business processes (2026)
How this list came about
For this overview we reviewed the agencies' own websites and portfolios and checked that they are genuine Dutch firms that demonstrably automate business processes with custom software, integrations, RPA or workflow automation. We deliberately use neutral, descriptive summaries and no invented scores, so you have an honest starting point for your own orientation. We link to each agency so you can compare for yourself. When reviewing them, we looked at:
- Experience with comparable processes: which workflows the agency has automated before, and for what kinds of organisations
- Approach neutrality: whether the agency considers RPA, custom development or low-code on its merits, or pushes one fixed tool
- Attention to integrations, experience with integrations to accounting, ERP, CRM or email
- From analysis to a working process: a clear route from process analysis to go-live
- Management and further development, agreements on what happens when a connected system changes
- Scalability: whether the solution can grow with you when you want to automate more processes
The top 10 agencies for business process automation
Appfront (Amsterdam)
Turns business processes into custom web apps and integrations, so manual work disappears
Appfront is an Amsterdam software agency that builds custom software, web applications, mobile apps and integrations, and compiled this overview. Rather than placing a robot on top of existing systems, Appfront rebuilds the process itself as a working web app with integrations to your existing software, so re-typing, duplicate entry and loose Excel files disappear. This happens in design and development sprints, from introduction and planning through to development and maintenance.
Get in touch with Appfront →Processes rebuilt as custom web apps with integrations to your existing systems, from design through to maintenance.
Ciphix (Rotterdam)
RPA, low-code and integrations for larger organisations
Ciphix is an automation agency with offices in Rotterdam and Amsterdam focused on intelligent automation. The agency combines robotic process automation (RPA), low-code application development and integrations via an integration platform (iPaaS), supplemented with AI. Suited to larger organisations that want to automate multiple processes and use both robots and integrations to do so.
View Ciphix →Incentro (Utrecht)
Process automation with established platforms plus in-house development
Incentro is a digital agency that automates business processes with platforms such as Camunda, Mendix and UiPath, combined with its own software and AI development. The agency works from several offices and focuses on digital transformation and customer experience. Suited to organisations that see process automation as part of a broader digitalisation programme.
View Incentro →Prikr (Deventer)
Custom software that digitises and integrates processes
Prikr from Deventer develops custom software that digitalises and automates the business processes of SMEs. The agency builds web applications, portals and product configurators, among other things, with integrations to existing systems, and stays involved after delivery for maintenance and further development. Suitable for SMEs that want to rebuild a process as custom software.
View Prikr →Agencies #5 – #10
#5 Nerds & Company (Enschede)
Custom development & integrationsNerds & Company, based in Enschede, builds custom software, web and mobile applications and system integrations that help organisations automate their processes. The agency works with multidisciplinary teams across a range of sectors, from education and healthcare to logistics. Suitable for organisations wanting to automate a process with software that fits precisely how they work.
View Nerds & Company →#6 Coolminds (Leeuwarden)
Portals & integrationsCoolminds, based in Leeuwarden, builds B2B portals, custom software and API integrations that automate ordering and customer processes. The agency focuses on digital solutions that digitise customer and order flows and connect them with existing systems. Suited to trading and service organisations that want to automate their ordering process.
View Coolminds →#7 4proces (Hillegom)
Low-code4proces, based in Hillegom, automates operational business processes with low-code software on the FileMaker platform. The agency helps organisations digitise manual tasks and organise processes more efficiently, with solutions that are relatively quick to build and adapt. Suitable for organisations wanting to automate an internal process with low-code.
View 4proces →#8 Peacock (Veenendaal)
RPA & Power PlatformPeacock, based in Veenendaal, specialises in robotic process automation (RPA), Power Platform and business intelligence. The agency helps organisations automate repetitive work, from initial implementation to advice on management and governance. Suitable for organisations wanting to have repetitive tasks on existing systems carried out by a software robot.
View Peacock →#9 DataDream (Middelburg)
RPA & AIDataDream from Middelburg automates administrative processes with RPA, workflow automation and AI. The agency works tool-agnostically with platforms such as UiPath, Power Automate and n8n, or with custom code, and focuses on tasks such as invoice processing, onboarding and reporting. Suitable for SMEs and scale-ups that want to reduce manual administrative work.
View DataDream →#10 brthrs (Utrecht)
Apps & AIbrthrs from Utrecht automates business processes with custom apps, websites and AI. The agency develops custom software and advises on using AI to reduce manual steps. Suitable for organisations that want to automate a process and combine apps and AI to do so.
View brthrs →All 10 agencies at a glance
A direct comparison on the key features. Use this table to quickly see which type of agency best suits your automation needs.
| # | Agency | Location | Focus | Suitable for |
|---|---|---|---|---|
| 1 | Appfront | Amsterdam | Processes rebuilt as custom web apps and integrations | Organisations looking to structurally eliminate manual work and duplicate data entry |
| 2 | Ciphix | Rotterdam / Amsterdam | Intelligent automation: RPA, low-code and iPaaS | Larger organisations with multiple processes |
| 3 | Incentro | Utrecht | Process automation with Camunda, Mendix and UiPath | Organisations within a broader digitalisation programme |
| 4 | Prikr | Deventer | Custom software that digitises and integrates processes | SMEs wanting to rebuild a process in custom software |
| 5 | Nerds & Company | Enschede | Custom software and system integrations | Organisations with specific business processes |
| 6 | Coolminds | Leeuwarden | B2B portals, custom software and API integrations | Trade and service organisations with ordering processes |
| 7 | 4proces | Hillegom | Low-code process automation (FileMaker) | Organisations wanting to automate an internal process with low-code |
| 8 | Peacock | Veenendaal | RPA, Power Platform and business intelligence | Organisations with repetitive work on existing systems |
| 9 | DataDream | Middelburg | RPA, workflow automation and AI | SMEs and scale-ups with administrative workload |
| 10 | brthrs | Utrecht | Business process automation with apps, websites and AI | Organisations looking to combine apps and AI |
RPA, custom development or low-code: when to choose what?
The key question up front is not which agency you choose, but which route you take to automate a process. Broadly speaking there are three: an RPA bot sitting on top of your existing systems, rebuilding the process as custom software, or a low-code solution in between. The agencies in this overview each bring their own emphasis, and a good partner will give you an honest view of what fits.
Choose an RPA bot if…
A software bot mimics a employee's actions across your existing systems. It is useful when those systems need to stay in place and you want to take over a task quickly without replacing everything.
- Your existing systems need to stay in place
- The task is repetitive and rule-based
- No integration or API is available
Choose custom software if…
If the process itself is the bottleneck, rebuild it as a web app with integrations. The manual step then disappears structurally, rather than a robot taking it over.
- The process is full of loose Excel and copy-paste steps
- You need deep integrations with your own systems
- The way of working needs to be tailored precisely to you
Choose low-code if…
Low-code sits somewhere in between: relatively quick to build and adjust, suitable for internal workflows that change often. Do bear in mind your dependence on the chosen platform.
- It concerns an internal workflow or tool
- The process changes regularly
- Speed of delivery weighs heavily
In practice these routes are often combined: a process rebuilt as custom software, with an RPA bot for the one system that doesn't allow an integration. A good agency makes that trade-off with you, rather than choosing a single tool up front.
What should you look for when choosing a process automation agency?
Whether you opt for RPA, custom development or low-code, these signals will help you assess an agency, without passing judgement on any specific company.
Red flags
- No examples of previously automated processes
- Pushes straight to one tool without analysing your process
- No experience with integrations to accounting, ERP or CRM systems
- No agreements on maintenance and ongoing development
- No attention to what happens when a connected system changes
Warning signs
- The solution cannot grow to cover more processes
- You are pressured into choosing a licence or platform
- Communication is stilted or unclear
- Building only, with no input on your processes
- RPA bots with no plan for what goes wrong when a screen changes
Green flags
- Maps out your process and bottlenecks first
- Weighs RPA, custom development and low-code fairly against each other
- Shows examples of comparable automations
- Builds integrations as a standard part of the solution
- Makes clear agreements on maintenance and further development
Looking for something else?
Does none of these agencies match exactly what you are looking for, or is your question broader or more specific? Then take a look at our other, independent overviews:
- The best integration agencies in the Netherlands, specialising in connecting systems so that data flows automatically.
- The best custom software agencies in the Netherlands, for custom software in the broader sense, not specifically process automation.
- The best ERP builders in the Netherlands, for company-wide custom software covering stock, planning and administration.
Conclusion
Automating business processes doesn't start with a tool, but with the question of which route fits: an RPA bot on your existing systems, rebuilding the process as custom software with integrations, or a low-code solution in between. The ten firms in this overview are real Dutch agencies that automate processes, spread across the country and each with their own emphasis. Use the comparison table and the criteria as a starting point, and speak to a few agencies before you choose.
Want to have a business process automated yourself?
Appfront is an Amsterdam software agency that turns business processes into custom web apps and integrations, so that manual work and duplicate data entry disappear. If you have a process that costs too much manual effort, we're happy to think it through with you. See our building software page or get in touch for a no-obligation conversation.
Frequently asked questions about business process automation
What this article is and isn't. This overview was compiled by Appfront and lists Dutch agencies that automate business processes with custom software, integrations, RPA or workflow automation. It deliberately does not cover pure package implementers such as AFAS or Exact partners, nor marketing automation agencies. Want to know how to automate your processes? Take a look at our business process automation service.
Why Appfront for automating business processes
Many providers put a robot on top of your existing systems or deliver a platform you have to configure yourself. Appfront rebuilds the process itself as a custom web app with integrations, so manual work and duplicate data entry are structurally removed, from design through to maintenance. Here is what that difference means in practice.
The process rebuilt, not imitated
We first map out your workflow and bottlenecks, then rebuild it as a custom web app. Rather than a robot mimicking the retyping, the manual step is removed from the process itself. Screens, fields and steps take on your own terminology.
Automating business processesIntegrations as part of the solution
A process rarely stands alone. We build integrations with, for example, your accounting, ERP, CRM or email as a fixed part of the project, so data flows automatically and nobody needs to type it in again.
Building softwareFrom design to management, from Amsterdam
From Amsterdam, Appfront builds custom software, web apps and integrations in design and development sprints. From the first conversation and planning through to development and maintenance, we stay involved after launch, whether a connected system changes or you want to automate more processes.
Want to start a project?
We'd love to hear from you.
Long story, or would you otherwise have emailed it? Choose Detailed briefing: headings and bullet lists, images in the text and attached files.
We've received your brief
We'll read through it and usually reply within one working day. Have anything to add? Send it to fabian.vandijk@appfront.nl.
Your message has been sent
Thank you for your interest! We'll get back to you as soon as possible, usually within 1 working day.
Let's get started
Together, we create smart digital solutions for your organisation's challenges. Not rushed, short-lived products, but thoughtful, high-quality solutions built on a foundation of UX design and technological expertise, so your organisation is ready for tomorrow.
Or explore our case studies, blog posts or get to know our team.