Custom Spacewell integration development
Appfront builds custom Spacewell integrations that keep your workplace, occupancy and maintenance data flowing between the Spacewell platform and your other systems. Via the open REST API, webhooks and the generic endpoint, we connect Spacewell to your HR system, BMS, IoT sensors or a maintenance system such as Axxerion. You stay in control of your buildings and workplaces from one reliable data source.
What is a Spacewell integration?
Spacewell is a platform for smart buildings and facility management, part of the Nemetschek Group and with Belgian roots (including the Axxerion and MCS heritage). It combines an Integrated Workplace Management System (IWMS) with workplace experience, maintenance management and an IoT layer that brings together data from building sensors and building management systems. This gives facility managers and property managers one environment for workplaces, occupancy, maintenance and energy.
In practice, a custom integration with Spacewell means: reading occupancy and booking data in and out, synchronising work orders with your own service portal, bringing together IoT sensor data and BMS signals, and feeding HR or access data into Spacewell. Spacewell is open by design: there are pre-built connectors for systems such as Microsoft 365, SAP and ServiceNow, plus an open REST API and a generic endpoint through which custom data sources can push data using an authorisation token.
Appfront builds on the official Spacewell integration and API documentation and the OWASP ASVS security standard. We align data flows, error handling and monitoring with your actual processes, so the integration grows with your property portfolio and keeps running reliably even at high sensor data volumes.
One data source for your buildings
Workspaces, occupancy, bookings and maintenance come together in Spacewell. An integration makes that data available in your other systems too: no manual exports or re-keyed data, but one reliable source that shows the same thing everywhere.
Real-time sensor and occupancy data
Spacewell processes data from occupancy sensors, people counters, comfort and air quality meters, and energy meters. With an integration, you can route those real-time streams into your own dashboards or applications, so decisions about space use rest on up-to-date figures.
Open API, no lock-in
Spacewell offers transparent API documentation, public payload formats and support for external developers. That lets us build integrations you can understand and manage yourself, with scoped tokens and clear documentation, rather than a closed black box.
Our development process for Spacewell integrations
We work to a proven methodology that removes uncertainty early and delivers a stable integration. From an initial analysis of your Spacewell environment, source systems and desired data flows through to go-live and ongoing management, every step is designed to give your facilities and IT teams an integration they can understand and trust.
We map out which Spacewell data you want to integrate, such as occupancy, bookings, work orders and sensor data, which source and target systems are involved, and in which direction synchronisation should run.
We design the integration architecture, choose between pre-built connectors, the REST API or the generic endpoint, set up token management and define an error-handling strategy.
Implementation with automated tests, structured logging and monitoring on the data flows. You'll see working builds along the way.
Controlled go-live with data validation and a safety net, followed by ongoing management, monitoring and further development.
What a Spacewell integration delivers in practice
Every Spacewell integration is set up specifically for your data flows, source systems and facilities processes. Below are the features we most often deliver for organisations using Spacewell for workplace, occupancy and maintenance management.
Spacewell and Axxerion API integration
Integration with Spacewell's open REST API and with maintenance systems from the Axxerion and MCS heritage. Workspace, asset and maintenance data flows securely between Spacewell and your own applications, with scoped tokens and clear error handling.
IoT sensor and BMS data
Spacewell ingests data from occupancy sensors, people counters, comfort and air quality meters, and building management systems. We connect those streams to your dashboards and applications, so real-time occupancy and comfort come together in one place.
Desk and room booking synchronisation
Synchronise desk and meeting room bookings with Microsoft 365, Google Workspace or your own reservation portal. Reservations, availability and check-ins stay up to date in both systems, without double bookings or manual updates.
Maintenance and work order synchronisation
We connect work orders, fault reports and preventive maintenance from Spacewell's CMMS/CAFM to your own service portal, ticketing system or supplier platform. Reports, statuses and resolutions stay in sync on both sides, with a full audit trail.
BMS and building integration
Integration with building management systems so that signals about climate, lighting and installations come together with Spacewell occupancy data. This lets spaces be controlled based on actual use, and keeps building data and facilities data connected.
Energy and occupancy dashboards
Combine occupancy, comfort and energy data from Spacewell in custom dashboards. Facility and property teams can see per building, floor or room how intensively it is used and where space or energy savings are possible, powered by real-time sensor and meter data.
Typical use cases in practice
A Spacewell integration looks very different from one organisation to the next. We see a number of patterns come up often, and for each of them we have a working setup with attention to the right data flows, source systems and secure token handling.
Corporate real estate and offices
Organisations that manage their offices and workplaces with Spacewell and want to connect occupancy, booking and sensor data with Microsoft 365, HR or a proprietary application. This lets you steer on actual space utilisation in a hybrid working environment. See also our API integrations.
Healthcare providers
Hospitals and healthcare organisations that use Spacewell for maintenance, cleaning and facilities processes. Integrating work orders and sensor data with internal systems helps keep buildings safe, clean and well maintained, with traceable handling of reports.
Public sector and education property
Municipalities, educational institutions and public organisations with large property portfolios that manage workspaces, room booking and maintenance centrally. An integration brings occupancy and maintenance data together with existing systems, so budgets and capacity are driven by facts.
Facility and maintenance services
Facilities providers and maintenance teams working with Spacewell's CMMS/CAFM. We synchronise work orders, fault reports and schedules with service portals, suppliers and mobile teams, so technicians on site always work with up-to-date data.
Technology we use
We build Spacewell integrations using the open REST API, webhooks and the generic endpoint, combined with the backend stack that suits you. The exact choice depends on your source systems and data flows, so that your own facilities and IT team can manage or further develop the integration.
Why Appfront for your Spacewell integration?
Appfront has extensive experience building API integrations for a wide range of organisations in the Netherlands. We always start with a thorough analysis of your existing systems and processes. An integration should not only work technically, but also add practical value to the way you work.
For every integration, we write clear documentation and make sure your own team, or any future supplier, can understand and manage it. No black box, just transparent code and clear agreements on monitoring, alerting and maintenance.
You work with a dedicated point of contact who understands both the technical and the functional side. This keeps communication short, prevents misunderstandings and speeds up decisions when choices need to be made during development.
See also our wider services around API integrations, middleware, custom software development and web app development.
- Experience with Spacewell's open REST API, webhooks and generic endpoint
- Familiar with IWMS, CAFM and maintenance data (including Axxerion and MCS)
- Integrations with HR, BMS, IoT sensors and booking systems
- Secure by default: token rotation, webhook validation, scoped rights
- Structured error handling and retry mechanisms
- Comprehensive logging and monitoring from day one
- Clear documentation your facilities and IT team can read and manage
- A fixed point of contact, no account managers passed around
- Ongoing maintenance and proactive further development
- A way of working aligned with your existing property and IT landscape
Security and privacy in Spacewell integrations
Workspace, occupancy and maintenance data can be traceable to individual employees and is often commercially sensitive. Appfront builds to the OWASP ASVS and treats this data as personal data. That means, among other things: API tokens kept in secure vaults, validation of incoming webhook data, scoped permissions per integration, and strictly separated rights so that each integration can only access the fields it genuinely needs.
We apply data minimisation, collecting only the fields the integration needs, and set up authentication with scoped tokens via OAuth-style authorisation and regular token rotation. We document the data flows between Spacewell and your source systems so that your record of processing activities is complete and you can demonstrate compliance with the GDPR.
More on our security approach: information security policy and CVD policy.
- GDPR-compliant data processing and data minimisation
- Encryption in transit (TLS 1.2+) and at rest
- Role-based access and least-privilege principles
- Audit logs with traceable data flows
- Automatic retries and dead-letter queues
- Monitoring and alerting for anomalies
- Secrets management in line with best practice
- Documentation for your record of processing activities
Frequently asked questions about Spacewell integrations
Answers to the questions we are asked most often about Spacewell integrations.
A Spacewell integration is a technical integration between the Spacewell platform (IWMS, workplace experience, maintenance and IoT) and another system, such as your HR system, BMS, custom application or a maintenance system like Axxerion. Through Spacewell's open REST API, webhooks and generic endpoint, workplace, occupancy, sensor and work order data flows back and forth automatically. An integration can be simple (reading occupancy data into a dashboard) or extensive (two-way synchronisation of bookings, work orders and sensor data with multiple source systems).
A Spacewell integration is worthwhile when you want to combine building, workspace or maintenance data from Spacewell with other systems, or conversely bring data from HR, BMS or IoT sensors into Spacewell. Examples include syncing desk and room bookings with Microsoft 365, passing work orders on to your own service portal, or bringing occupancy and energy data together in a single dashboard. If you are manually retyping data between Spacewell and another system, an integration almost always saves time and reduces errors.
A simple integration, such as reading occupancy or booking data via the API into an existing dashboard, can be live fairly quickly. More advanced scenarios, such as two-way synchronisation of work orders, linking multiple IoT sources or a BMS integration, usually take more time. Spacewell offers pre-built connectors and an open API, so many standard systems connect smoothly. After an intake conversation about your source systems and data flows, we will give you a realistic estimate.
We work with Spacewell's open REST API, webhooks and, for custom data sources, the generic endpoint that pushes structured data into the platform using an authorisation token. Where possible, we also make use of the pre-built connectors for systems such as Microsoft 365, SAP, ServiceNow and HR platforms. We build the backend in the stack that suits you, whether Node.js, Python, PHP, .NET or Go, with scoped API tokens, error handling and monitoring.
The cost is determined by the complexity of the data flows, the number of systems to connect, the required synchronisation frequency and the amount of custom work in the business logic. An integration that only reads occupancy data is simpler than a two-way synchronisation of work orders with a custom service portal. Ongoing management, monitoring and support also play a part. We always provide a clear quote following a no-obligation analysis of your situation.
Yes. Workplace, occupancy and maintenance data can be traceable to individuals, so we treat it as personal data. Appfront builds to the OWASP ASVS: API tokens are stored in secure vaults, incoming webhook data is validated, permissions are scoped per integration and access rights are strictly separated. We apply data minimisation, using only the fields that are necessary, and document the data flows so that your record of processing activities remains complete and you can demonstrate GDPR compliance.
Yes. Appfront regularly takes over existing integrations, even if they were originally set up by another party or in-house. We review the API integrations, webhook configuration, token management and error handling, document the current setup and propose improvements. From that point on, we handle changes, extensions and monitoring, including timely rotation of API tokens.
Spacewell is aimed at facility managers, corporate real estate teams and organisations with large property or workplace portfolios, such as healthcare providers, government and education. An integration is suitable if you use Spacewell for workplace management, occupancy monitoring, room and desk booking or maintenance (CMMS/CAFM), and want to connect that data with HR, BMS, IoT sensors or your own application. Together, we will look at which data flows deliver the most value and how to set them up reliably and securely.
Ready to build your Spacewell integration?
Tell us which Spacewell data you want to connect and which source systems are involved, whether HR, BMS, IoT sensors, a maintenance system or your own application. We are happy to help you think through the data flows, the right integration method and secure token management. A no-obligation first conversation will quickly give you a clear picture of what is possible.