Manufacturing ERP Production sync API & web services

Custom Ridder iQ integration development

Appfront builds custom integrations with the Ridder iQ ERP for the manufacturing industry. Through the Ridder iQ API and web services, we connect your ERP to your webshop, MES, BI dashboards, inventory, purchasing and in-house applications. Orders, items, customer relationships and production planning flow automatically and in real time between your systems, meaning less duplicate data entry, fewer errors and up-to-date insight into capacity, margin and lead times.

What is a Ridder iQ integration?

Ridder iQ is a Dutch ERP package developed specifically for the manufacturing industry. It supports the entire process of project- and order-driven production: costing and quotes, work preparation, production and capacity planning, stock and purchasing, post-calculation, CRM, finance and aftersales or service. Where a general ERP stops at administration, Ridder iQ works with the shop floor of machine builders and metal and plastics processors.

In practice, a custom integration means: orders from your webshop are automatically entered as sales orders in Ridder iQ, articles and stock are synchronised, production and capacity planning are made available to other systems, machine and MES data from the shop floor is fed back for post-calculation, and BI dashboards are fed with current figures on utilisation, margin and lead time. The Ridder iQ API and web services form the bridge between your ERP and your other software.

Appfront builds on the official Ridder iQ integration documentation from ECI Solutions and the OWASP ASVS security standard. We align data mapping, synchronisation logic and error handling with your actual production process, so the integration grows with your business and stays reliable even during peak volumes.

A single source for production data

Orders, articles, bills of materials, stock and planning all live in Ridder iQ. An integration keeps your webshop, MES and BI in sync with that single source, so everyone sees the same current figures and duplicate data entry disappears.

Insight into capacity and margins

By making production, planning and post-calculation data available to Power BI or Qlik, you see in real time how capacity utilisation, lead times and margins stand per order or project, rather than piecing it together afterwards in separate Excel files.

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A chain without retyping

From CAD drawing to bill of materials, from webshop to sales order, and from confirmed order to planning, an integration lets data flow automatically through the chain, so your people no longer have to retype information from one system into another.

Our development process for Ridder iQ integrations

We work to a proven methodology that removes uncertainty early and delivers a stable integration. From an initial analysis of your production process, data flows and existing systems through to go-live and ongoing management, every step is aimed at an integration your team can understand and trust.

1
Analysis & scope

We map out which processes you want to connect, such as orders, articles, stock, production and capacity planning or post-calculation, and which systems (webshop, MES, BI, finance) need to communicate with Ridder iQ.

2
Architecture

We design the integration architecture, choose the right authentication and draw up an error-handling strategy.

3
Development

Implementation with automated tests, structured logging and monitoring. You see working builds along the way.

4
Go-live & management

Controlled go-live with data validation and a safety net, followed by ongoing management and further development.

What a Ridder iQ integration delivers in practice

Every Ridder iQ integration is tailored to your production process, data flows and adjacent systems. Below are the features we most often deliver for manufacturers who run Ridder iQ as the heart of their operations.

Webshop orders to ERP

Integration with your webshop or e-commerce platform: orders arrive automatically as sales orders in Ridder iQ, with the correct articles, customers and prices. Order and delivery status flow back to the webshop, so customers always see up-to-date information.

Production and capacity planning sync

Planning from Ridder iQ made available to shop-floor screens, dashboards or a customer portal, with changes made elsewhere fed back. This way planning, production and sales always work with the same current capacity and lead-time information.

Stock & purchasing

Keep stock levels, items and purchase orders in sync across Ridder iQ, your warehouse and suppliers. Automatic updates prevent overselling and give purchasing real-time visibility of what has been ordered, received and reserved.

MES and machine IoT integration

Shop-floor data from machines, MES systems and sensors, connected to Ridder iQ via OPC UA or IoT protocols. Actual hours, machine status and completion reports flow back for accurate post-calculation and reliable progress tracking.

BI dashboards

Ridder iQ data is made available to Power BI or Qlik for dashboards on capacity utilisation, lead time, margin per order and stock turnover. Management and the shop floor steer by current figures instead of separate reports after the fact.

Customer portal and service

A portal where customers view order status, delivery dates and service requests, fed from Ridder iQ. After-sales and service notifications return to the ERP as structured data, so service and planning stay aligned.

Typical use cases in practice

A Ridder iQ integration looks very different from one manufacturer to the next. We see a number of recurring patterns, and for each of them we have a working setup, with attention to data mapping, synchronisation logic and reliable error handling.

MES

Machine building

Machine builders with complex, project-driven orders connect Ridder iQ to CAD/PDM, MES and BI. Bills of materials flow from engineering to production, actual hours and machine status flow back for post-calculation, and dashboards show progress per project. See also our PLM system integration.

Metal processing

Metal fabricators and sheet metal companies with cutting, bending, welding and machining connect Ridder iQ to their webshop, stock and machine park. Material stock stays current, orders move to planning without retyping, and the shop floor records hours and quantities back in the ERP.

Plastics processing

Plastics and injection moulding companies with series and order-driven production connect Ridder iQ to production planning, inventory and BI. Machine and mould capacity is planned centrally, and lead time and margin per item become visible in real-time dashboards.

Project and order-driven suppliers

Suppliers producing to customer specifications connect Ridder iQ to purchasing, finance and a customer portal. Costing, quote and order run through a single chain, customers track their orders online, and post-calculation shows per job whether the margin held.

Technology we use

We build Ridder iQ integrations with the Ridder iQ API and web services, combined with the backend stack that suits you. The precise choice depends on your shop floor, BI needs and the systems you want to connect, so your own team can manage or further develop the implementation.

Ridder iQ API & web services REST / SOAP where applicable API key / credentials per application Orders, items, relations & inventory Production & capacity planning Node.js / Python / .NET / PHP Power BI & Qlik MES / OPC UA / IoT CAD / PDM / PLM integrations Webshop connectors Exact / Twinfield / AFAS Message queues & retries Webhook & polling sync On-premise & private cloud Monitoring & alerting GitHub Actions

Why Appfront for your Ridder iQ integration?

Appfront has extensive experience building API integrations for a wide range of organisations in the Netherlands. We always start with a thorough analysis of the existing systems and processes. An integration must not only work technically, but also add practical value on the shop floor and in planning.

For every integration, we write clear documentation and make sure your own team, or any future supplier, can understand and manage it. No black box, just transparent code and clear agreements on monitoring, alerting and maintenance.

You work with a dedicated point of contact who understands both the technical and the functional side. This keeps communication short, prevents misunderstandings and speeds up decisions when choices need to be made during development.

See also our wider services around API integrations, middleware, custom software and web app development. Find out more about ERP integrations or a Power BI integration.

  • Experience with the Ridder iQ API and web services for orders, items and stock
  • Specialist in integrations for the manufacturing industry and production planning
  • Experienced with MES, OPC UA, IoT and BI reporting via Power BI or Qlik
  • Secure by default: API key rotation, scoped permissions, segregated access
  • Structured error handling and retry mechanisms
  • Comprehensive logging and monitoring from day one
  • Clear documentation your team can read and manage
  • A fixed point of contact, no account managers passed around
  • Ongoing maintenance and proactive further development
  • A way of working tailored to your existing IT landscape and shop floor

Security and privacy in Ridder iQ integrations

An ERP integration touches order, relation, price and personnel data, so it is always business-sensitive. Appfront builds to the OWASP ASVS. This includes: API keys and credentials stored in secure vaults, validation of incoming messages, scoped rights per application, and regular audits of the data flows between Ridder iQ and your other systems.

Because Ridder iQ often runs on-premise or in a private cloud, we align the integration with your network, access and backup policies. We document the data flows, data mapping and synchronisation logic so that your record of processing activities is complete and you can demonstrably comply with the GDPR. Audit logs make every exchange traceable.

More on our security approach: information security policy and CVD policy.

  • GDPR-compliant data processing and data minimisation
  • Encryption in transit (TLS 1.2+) and at rest
  • Role-based access and least-privilege principles
  • Audit logs with traceable data flows
  • Automatic retries and dead-letter queues
  • Monitoring and alerting for anomalies
  • Secrets management in line with best practice
  • Documentation for your record of processing activities

Frequently asked questions about Ridder iQ integrations

Answers to the questions we are asked most often about Ridder iQ integrations.

A Ridder iQ integration is a technical link between the Ridder iQ ERP and another system, such as your webshop, MES, PDM/CAD software, BI dashboard, financial package or in-house application. Through the Ridder iQ API and web services, data such as orders, items, relations, inventory and production planning is exchanged and synchronised programmatically. An integration can be simple (automatically turning webshop orders into sales orders in Ridder iQ) or extensive (real-time production and capacity planning, shop-floor machine data and BI reporting on utilisation and margin).

Ridder iQ suits manufacturers with project-driven and order-driven production: machine builders, metal and plastics processors, and suppliers who want costing, production preparation, production planning, capacity planning, stock, purchasing and post-calculation in one ERP. For pure retail or stock-only ERP without a manufacturing process, or for an enterprise-wide package across multiple business units, we will work with you to determine whether another system is a better fit.

A simple integration, such as turning webshop orders into sales orders in Ridder iQ via the API, is usually quicker to deliver than an integration with real-time production and capacity planning, MES or machine data, and BI dashboards. The lead time depends on the number of data flows, the desired synchronisation frequency and the custom work in the business logic. After an intake meeting, we will give you a realistic estimate.

We work with the Ridder iQ API and web services, via REST or SOAP where applicable, in combination with the backend stack that suits you: Node.js, Python, .NET or PHP. Authentication runs through API keys or credentials with rights per application. For BI we expose data to Power BI or Qlik; on the shop floor we connect MES and machine data via OPC UA or IoT protocols; and for e-commerce we use webshop connectors for orders, products and stock, among other things.

Costs are determined by the complexity of the data flows, the number of systems to connect, the required synchronisation frequency and the amount of custom business logic. Ongoing management, monitoring and support also affect the total investment. We always provide a clear quote following a no-obligation analysis of your situation.

Yes. Appfront builds to the OWASP ASVS: API keys and credentials are kept in secure vaults, incoming messages are validated, rights are scoped per application, and access is strictly separated per integration. As Ridder iQ often runs on-premise or in a private cloud, we tailor the integration to your network and access policies. We document the data flows so your record of processing activities stays complete and you can demonstrably comply with the GDPR.

Yes. Appfront regularly takes over existing integrations, even if they were originally set up by another party. We review the API integrations, data mapping, error handling and logging, document the current setup and propose improvements. From then on we can handle changes, extensions and monitoring, including timely rotation of API keys and credentials.

Ridder iQ suits manufacturers with project- and order-driven production: machine building, metal and plastics processing, equipment manufacturing and suppliers. Typical integrations include: syncing webshop orders to the ERP, synchronising production and capacity planning, keeping stock and purchasing up to date, exposing shop-floor MES and machine data, BI dashboards for utilisation, margin and lead time, and a customer or service portal. Less suited to pure retail stock or enterprise-wide programmes; in those cases we will work with you to determine whether another platform is a better fit.

Ready to build your Ridder iQ integration?

Tell us which processes you want to connect and which systems Ridder iQ needs to communicate with: webshop, MES, BI, stock or a custom application of your own. We are happy to think along about data flows, production and capacity planning sync and reliable error handling. A no-obligation first conversation will give you a clear picture of what is possible.

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