Custom Lightspeed eCom integration
Appfront builds custom integrations between Lightspeed eCom and your ERP, WMS, accounting package or CRM. Via the official Lightspeed REST API we synchronise products, orders, stock and customer data, so your webshop and back office work as one system, without manual re-keying.
What is a Lightspeed eCom integration?
Lightspeed eCom is the e-commerce platform of Lightspeed Commerce, originally founded in Amsterdam and now a global platform for retailers and hospitality businesses. With Lightspeed eCom, business owners manage their webshop, products, orders and customer details from a single environment, often alongside the Lightspeed POS system for physical shops.
A Lightspeed eCom integration automatically connects that webshop with your other business software. Orders flow through to your ERP or accounting, stock changes from the warehouse appear in the webshop immediately, and customer data stays consistent across all systems. This prevents errors, saves manual work and lets you scale without your back office becoming the bottleneck.
Appfront builds these integrations via the official Lightspeed eCom API. We design the architecture around your actual data flows, build in structured error handling and keep the integration reliable, including during peaks such as Black Friday or seasonal demand.
Real-time synchronisation
Orders, products and stock changes are synchronised either instantly or at an agreed frequency. No overnight exports, just data that stays continuously up to date.
Omnichannel stock management
One stock picture across your webshop, physical shop and warehouse. A sale on one channel is immediately visible on the others, with no overselling and no manual corrections.
Via the official REST API
Implementation in line with the Lightspeed eCom API specifications, using OAuth 2.0 authentication, structured error handling and rate-limit-aware requests. Stable and future-proof.
Our development process for Lightspeed integrations
We work to a proven methodology that removes risks early and delivers a stable, maintainable integration. From the initial mapping of your data flows through to go-live and ongoing management, every step aims for an integration your team understands and trusts.
We map out which Lightspeed entities (products, orders, customers, stock) are relevant, which direction the data needs to flow and which business rules apply.
We design the integration architecture: the OAuth 2.0 flow, webhook configuration, rate-limiting strategy and an error-handling plan with retry logic and dead-letter queues.
Implementation with automated tests, structured logging and monitoring. You will see working builds along the way and can validate the synchronisation in a test environment.
Controlled go-live with data validation and a rollback scenario, followed by ongoing management, monitoring and further development as your needs change.
What a Lightspeed eCom integration delivers in practice
Every integration is developed specifically for your business processes. Below are the features we most often build for organisations looking to connect Lightspeed eCom with the rest of their software landscape.
Webshop-ERP integration
Orders, invoice details and customer data from Lightspeed eCom flow automatically into your ERP system. Revenue is booked, debtors are created and your financial administration stays up to date without manual work.
Stock synchronisation
Stock levels are synchronised in both directions between Lightspeed eCom, your warehouse management system (WMS) and any physical shops. A sale on one channel is processed immediately in the stock of the others, with no overselling and no manual corrections.
Order management
New orders are automatically forwarded to fulfilment, accounting or your own order system. Status updates (shipped, paid, returned) flow back to Lightspeed so that customers always see current information.
Customer data sync
Customer details, purchase history and segmentation data are synchronised with your CRM or marketing platform. Sales teams work with up-to-date data, and customers receive relevant communication based on their buying behaviour.
Multi-channel sales
Sales through Lightspeed eCom, marketplaces (bol.com, Amazon), social media and physical shops are brought together in one central system. One product catalogue, one stock picture, multiple sales channels.
Reporting & dashboards
Sales data, stock trends and customer analyses from Lightspeed are combined with data from other sources in custom dashboards or tools such as Power BI, Looker Studio or Tableau, giving management clear insights.
Typical use cases in practice
Depending on your type of organisation, an integration with Lightspeed eCom can look very different. We see a number of recurring patterns, and for each we have developed a working model.
E-commerce retailers
Webshops that process dozens to hundreds of orders every day can't run on manual data entry. We integrate Lightspeed eCom with your accounting software (Exact, Twinfield, Moneybird) so that orders, payments and VAT are processed automatically. Returns and credit notes flow back the same way. See also our e-commerce development.
Omnichannel retailers
Retailers with both a physical shop (Lightspeed POS) and a webshop (Lightspeed eCom) need centralised stock management. We synchronise products, prices and stock levels across both channels, so customers can see online what is in stock and in-store staff know what is being sold online.
Wholesale & B2B
Wholesalers that offer a B2B portal through Lightspeed eCom integrate the platform with their ERP or WMS for automated order processing, tiered pricing and customer-specific catalogues. Purchase orders, supplier data and warehouse movements are synchronised in both directions.
Hospitality & restaurants
Hospitality businesses that use Lightspeed Restaurant or Lightspeed eCom for online orders integrate the platform with their stock management, accounting or supplier systems. Ingredients are deducted automatically, purchase lists are generated and revenue is booked, with no manual work between the kitchen and the office.
Technology we use
We build Lightspeed integrations using modern, well-maintained stacks. The precise choice depends on your situation and preferences, so that your own team or a future supplier can manage or further develop the integration.
Why choose Appfront for your Lightspeed integration?
Appfront has extensive experience building API integrations for e-commerce organisations in the Netherlands. We always start with a thorough analysis of your existing systems and processes. An integration must not only work technically, but also add practical value to your day-to-day working methods.
With every integration, we write clear documentation and make sure your own team, or any future supplier, can understand and manage the integration. No black box, but transparent code and clear agreements on monitoring, alerting and maintenance.
You work with a dedicated point of contact who understands both the technical and the functional side. This keeps communication short, prevents misunderstandings and speeds up decisions when choices need to be made during development.
See also our broader services around middleware, custom software and e-commerce development.
- Specialists in e-commerce integrations and API integrations
- Experience with the Lightspeed eCom REST API and the OAuth 2.0 flow
- Rate-limit-aware architecture that absorbs peaks
- Structured error handling with retries and dead-letter queues
- Comprehensive logging and monitoring from day one
- Clear documentation your team can read and manage
- A fixed point of contact, no account managers passed around
- Ongoing maintenance and proactive further development
Security and privacy in Lightspeed integrations
Customer data, order history and payment information fall under the GDPR and contain commercially sensitive data. Appfront treats every integration with that in mind: we do not store unnecessary data, we encrypt sensitive information in transit and at rest, and we document the data flows so that your record of processing activities stays up to date.
Authentication runs via OAuth 2.0 with limited scopes. We only request access to the Lightspeed resources that are actually needed for the integration. We discuss in advance which data needs to be exchanged and minimise the scope in line with the data minimisation principle.
More on our security approach: information security policy and CVD policy.
- GDPR-compliant data processing and data minimisation
- Encryption in transit (TLS 1.2+) and at rest
- OAuth 2.0 with limited scopes and token rotation
- Role-based access and least-privilege principles
- Audit logs with traceable data flows
- Automatic retries and dead-letter queues
- Monitoring and alerting for anomalies
- Documentation for your record of processing activities
Frequently asked questions about Lightspeed eCom integrations
Answers to the questions we are asked most often about custom Lightspeed eCom integrations.
A Lightspeed eCom integration is a technical integration that lets your Lightspeed webshop automatically exchange data with other systems, such as ERP, accounting packages, WMS or CRM. Through the official Lightspeed eCom REST API, products, orders, customer data and stock information are synchronised without manual work.
A custom integration makes sense if the standard Lightspeed apps don't support your specific data flows, if you need two-way synchronisation, or if your business logic differs from what standard connectors can handle. Custom development also offers greater stability and control with high order volumes or complex stock scenarios across multiple warehouses.
A simple one-way integration, such as exporting orders to an accounting system, can go live within two to three weeks. Two-way synchronisation across multiple entities (products, stock, customers, orders) and custom business logic usually takes four to eight weeks. After an intake meeting, we provide a concrete timeline.
We connect Lightspeed eCom to almost any system that offers an API: ERP packages (Exact, SAP Business One, Unit4), accounting software (Xero, Moneybird, Twinfield), WMS systems, CRM platforms (HubSpot, Salesforce, Pipedrive), payment providers, fulfilment services and your own custom applications.
The costs depend on the number of systems to be integrated, the complexity of the data flows, the synchronisation frequency and the amount of custom business logic. Ongoing management and monitoring also count. After a no-obligation intake meeting, we prepare a clear quote, either at a fixed price or as an estimate based on your situation.
Yes. We encrypt all data in transit via TLS and at rest where relevant, use OAuth 2.0 for authentication with limited scopes, and minimise the data exchanged in line with the data minimisation principle. Data flows are documented so that your record of processing activities remains complete.
Yes. Alongside Lightspeed eCom, we also build integrations for Lightspeed Restaurant (R-Series) and Lightspeed Retail (X-Series). Each product has its own API with specific endpoints and data models, so we tailor the integration architecture to the Lightspeed product you use.
Yes. We regularly take over existing integrations, even when they were built by another party. We start with a code and architecture review, document the current integration and draw up an improvement plan. From that point on, we handle maintenance, extensions and monitoring.
Ready to have your Lightspeed integration built?
Tell us which systems you want to connect to Lightspeed eCom and what you want to automate. We're happy to think along on the architecture and deliver a working integration that suits your situation. A no-obligation first conversation will give you a clear picture of the possibilities within half an hour.