Quotes & costingScheduling & engineersMaintenance & ISDE

Custom heat pump software development

Appfront builds custom software for heat pump installers: from quoting and costing, with the heat loss calculation as the basis, to scheduling engineers, execution, maintenance and service, and registration for ISDE subsidy. One system that follows a heat pump job from advisory meeting through to installation and maintenance contract. For installers who specialise in heat pumps and want control over costing, scheduling and service.

What is heat pump software?

Heat pump software supports the process of an installer who specialises in heat pumps: preparing a quote based on a heat loss calculation and the right installation choice, scheduling engineers and materials, carrying out and handing over the installation, and managing maintenance, service and the administration surrounding subsidies. It connects advice, execution and aftercare in one line.

A heat pump installation is not a standard job: the right choice depends on the home's heat demand, the emission system and the insulation, and an incorrect sizing leads to an installation that does not perform. Generic installation packages lack that heat pump-specific logic around heat loss and sizing. Custom software captures your calculation and advisory rules, so that the quote and the installation line up.

We build software that aligns with the standards of the industry: the ISSO publications on heat loss calculation as the basis for sizing, the ISDE subsidy via RVO, where the administration on the client's side needs to be accurate, and the requirements around working with refrigerants (F-gases). This is our heat pump specialisation; for the broader installation work, see our installer software and installation company software.

Quoting based on heat loss

Prepare quotes that align with the heat loss calculation and the chosen heat pump, using your own costing of materials and labour. This way, the advice matches the actual heat demand rather than a rough estimate.

Engineer scheduling

Schedule installations and service visits based on availability, skills and region, with materials and vehicle included, so that an engineer arrives at the right job with the right parts and knowledge.

Maintenance and servicing

Maintenance contracts, service visits and faults per installation, linked to the customer and the installed system, so you can plan maintenance proactively and keep the history for each heat pump.

How we build your heat pump software

We work step by step and involve your calculators, planners and engineers early on. From an exploration of your advisory, installation and servicing process through to go-live and management, focused on software your team in the field can rely on.

1
Discovery & scope

We map out your process: advice meeting and heat loss calculation, quote and costing, scheduling, execution, maintenance, and the administration around ISDE, plus the integrations you need.

2
Design

We design the data model around customer, installation and job, along with the costing, scheduling and servicing logic, so that your heat pump-specific way of working is correct before we build.

3
Build & iteration

We build in short iterations with testing and monitoring. You receive working versions along the way and help steer the priorities and how well it fits practice in the office and in the field.

4
Go-live & management

A controlled go-live with migration of your customers, installations and contracts, followed by management and ongoing development as your services or subsidy rules change.

What heat pump software actually does

We tailor every application to your advisory, installation and servicing process. These are the features we most often deliver for heat pump installers.

Advice and heat loss

Recording of the advisory meeting and the data for the heat loss calculation, so that the choice and sizing of the heat pump are well founded and match the property.

Quoting and costing

Quote and cost price calculation based on materials, labour and the chosen system, using your own rates. The quote stays linked to the job through to handover and post-calculation.

Scheduling and execution

Scheduling of installations and engineers with materials and vehicle, plus a mobile job sheet for the field, so that the engineer can record the job offline and handover details are correct straight away.

Maintenance and servicing

Maintenance contracts, periodic service visits and fault handling per installation, with alerts when maintenance is due, so that you schedule servicing proactively.

Refrigerant and registration

Recording of work on refrigerants (F-gases) and of the data you need for the administration around installation and maintenance, so that your file for each system remains complete.

Subsidy administration (ISDE)

Support for the administration around the ISDE subsidy with the required installation details and documents per customer, so that the application is correct. We build the registration; the subsidy advice remains with you and your customer.

Who we build heat pump software for

Heat pump work is carried out by a range of companies, each with their own focus. For every one of them, we build software that fits their services and scale.

Heat pump installers

Installers who specialise in heat pumps and want to bring advice, quotes, installation and maintenance together in one system.

Installation companies with a heat pump division

Broader installation companies who want to manage a growing heat pump division separately and in an organised way, alongside their other work.

Sustainability companies

Companies that make homes more sustainable with heat pumps, insulation and solar panels and want support on the heat pump side, with calculation and service.

Maintenance and service companies

Companies that mainly provide maintenance and servicing for heat pumps and want to manage contracts, routine visits and faults per installation.

Not yet sure about a large project?

Test your idea first: a working prototype in 1 day

With OneDayBuild, we turn your idea into something tangible in one day for €1,150, so you can see whether further development is worth the investment. Decide to go ahead with the full build? Then we credit the full cost.

Explore OneDayBuild →

Technology and integrations

We build with a modern, maintainable web stack and connect to your existing systems. For heat pump companies, the most relevant items are a mobile work order for engineers, integrations with your accounting and stock, and, where useful, suppliers or manufacturer portals. This is our heat pump specialisation; for wider installation work see our installer software and the hub custom software development.

If you want to put together an installation from product data and check that everything fits together, there is our app for heating configuration from product data.

Node.js / Python / PHP / .NETReact / Vue front-endPostgreSQL / SQL databaseREST & web service integrationsMobile engineer appHeat loss input (ISSO)Accounting and stock integrationSupplier and brand portalsRole-based authorisationAudit loggingEncryption in transit & at restAutomated testingMonitoring & alertingCI/CD pipelinesReporting & dashboards

Why choose Appfront for your heat pump software?

Appfront builds custom software and starts with a thorough analysis of your advice, installation and service process. Heat pump software has to keep the specific logic around heat loss, sizing and service consistent, because that is exactly what gets lost in a generic installation package.

We write clear documentation and deliver maintainable code, so that your team or a future supplier can understand and manage the software. Your calculation and service logic is transparent, not hidden in a black box.

You work with a single point of contact who understands both the technology and the practice of heat pump installation. That keeps lines of communication short and speeds up decisions during the build.

See also our installer software, installation company software and the hub getting software built. Questions? Get in touch with us.

  • Custom software for heat pump installers
  • Quotes linked to the heat loss calculation
  • Engineer scheduling with materials and competence
  • Maintenance and servicing per installation
  • ISDE administration supported
  • Refrigerant work recorded
  • Clear documentation your team can manage
  • A fixed point of contact with knowledge of installation work
  • Ongoing maintenance and further development
  • A way of working tailored to your office and field teams

Security and reliability

Heat pump software holds customer details, installation records and financial calculations. We build with role-based access control, so an engineer sees different data from the administration team, and we record access and changes in audit logging.

We comply with the GDPR, applying data minimisation, encryption in transit and at rest, and the OWASP security standards. Because your scheduling and servicing depend on the software, we put monitoring, back-ups and a recovery approach in place so you can keep working through a fault.

More about our approach: information security policy and vulnerability disclosure policy. Discuss your situation without obligation via our contact form.

  • GDPR-compliant processing and data minimisation
  • Role-based access for office and field staff
  • Encryption in transit (TLS 1.2+) and at rest
  • Audit logging of access and changes
  • Back-ups and recovery approach for scheduling and servicing
  • Building to OWASP standards
  • Monitoring and alerting
  • Clear documentation and management agreements

Frequently asked questions about heat pump software

Answers to the questions we are asked most often about custom software for heat pump installers.

Heat pump software supports the process of a heat pump installer: advice and heat loss calculation, quotes and costing, engineer scheduling, execution, maintenance and service, and subsidy administration. Custom software captures the heat pump-specific logic around heat loss and sizing, so that quote and installation stay aligned instead of getting lost in a generic installation package.

We can record the inputs and results of the heat loss calculation and link them to the quote and installation choice, using the ISSO methodology as the framework. That way the sizing matches the heat demand of the home. Whether we integrate the calculation itself or connect to an existing calculation package, we decide together based on how you work.

Yes, for the administration. We record the installation details and documents per client that you need for an ISDE application, so that the file is complete. We build the registration and support; the subsidy advice and the application itself remain your and your client's responsibility. We do not promise that a subsidy will be granted.

Heat pump software is focused on the heat pump specialism: heat loss and sizing, maintenance per installation, and the administration around ISDE and refrigerants. General installer software covers a broader range of installation work. If you work across a wider scope, our installer software may be a better fit, and we will point you in that direction.

We build custom solutions. Heat pump companies differ in their advice, installation and service. Custom software fits your actual process and grows with you as the market or subsidy rules change. After an intake conversation, we decide together which functionality matters most and in what order we build, without promising a fixed timeline or price that we cannot yet substantiate.

Yes. Common integrations include your accounting and stock package and a mobile job sheet for engineers, plus supplier or brand portals where useful. We work out together which integrations add real value and build them with the right security and logging.

Ready to build your heat pump software?

Tell us how your heat pump business works and where you run into problems, from advice and quotes to scheduling, maintenance and subsidy administration. We're happy to think along on costing, heat loss and service. In a no-obligation first conversation, you get a clear picture of the possibilities for custom software that fits your installation business.

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